I am a dedicated strategic leader and customer-centric professional experienced in leading offshore/outsourced teams, vendor neutral programs, high-volume onshore sourcing, social media recruiting, internal talent network management, Mobile Talent Experience Programs, and virtual events. I have been responsible for recruitment analysis, data interpretation, and the creation and execution of effective recruiting plans. I'm skilled in client account management, adept at complaint handling and resolution, and experienced in the utilization of VMS tools, working with Managed Service Providers, and harnessing AI technology. My track record speaks to my passion for creating and leading teams that excel in delivering top-notch customer and candidate service while simultaneously achieving remarkable business results