Joanna Flanagan Email & Phone Number

Worcester, Ma, Us

Worcester, Ma, Us

Design and implement information literacy and library instruction for first year students.Provide research and instruction expertise, including personal research sessions and virtual reference assistance.Collaborate with faculty and staff to deliver effective and relevant programming to first year students.Serve as liaison to the Montserrat (first year experience) program and provide events and programming specific to the first year student experience.Create and maintain asynchronous library instruction materials including LibGuides and Canvas course modules.

Worcester, Ma, Us

Oversaw evening and weekend use of the library to provide access to study space and library resources.Performed circulation duties and managed all functions of the circulation desk during evening/weekend hours.

Provide reference services to patrons through email, online chat, phone and walk-up.Assist with circulation duties, including checking books in and out, locating books on shelves, and maintaining shelf organization.Process and fulfill InterLibrary Loan requests using ILLiad.

Boston, Ma, Us

Assist Simmons University School of Library and Information Science faculty with academic research.Research areas: Usability of extended reality technology (virtual reality, augmented reality, mixed reality); use of virtual reality to educate library science students about crisis intervention skills.

Created a welcoming environment for visitors to the Rose Art Museum by greeting visitors, engaging them in conversation, and providing information.Communicated museum policies to visitors and consistently enforced all policies.Monitored and ensured the safety of all visitors and artwork on display.

New Britain, Ct, Us

Served as the primary contact person for campus victims of sexual assault, intimate partner violence, and stalking and provided crisis intervention, personal advocacy, follow-up contact and community referrals for students and/or their families. Developed, coordinated and conducted comprehensive educational programming for students, staff and faculty on sexual assault and violence on campus, including Bystander Intervention Training and Title IX training.Collaborated with campus partners to create a continuum of coordinated campus and community services for victims of sexual assault and violence on campus including traditionally underserved populations.Performed administrative duties including report writing, program evaluation and assessment, and other activities related to the SAVP program. Recruited and effectively mentored student workers, volunteers, and interns.

New Britain, Ct, Us

Developed and implemented primary sexual violence prevention programs for K-12 students and faculty, college students and faculty, and community organizations.Recruited, trained, and supervised volunteers in providing sexual assault prevention education programs for K-12 students.Built and maintained relationships with area colleges and universities to provide support and training as a member of Campus Sexual Assault Response Teams.Supported staff and volunteers on a 24-hour English hotline and provided crisis counseling and intervention for survivors of sexual assault, including accompanying victims to hospital, police, and court procedures. Awarded Advocate Recognition Certificate for outstanding work to support victims and survivors of sexual violence by the Connecticut Alliance to End Sexual Violence in April 2018.

Us

Welcomed students and chaperones to Real Art Ways and introduced the mission of the organization as a non-profit art space.Facilitated discussions with middle and high school groups following viewing of documentary films examining social justice issues such as race relations, homelessness, and poverty.Encouraged the use of art to create and enhance dialogue around social issues.

Stamford, Connecticut, Us

Selected as one of 39 ambassadors from over 140 applicants nationwide to promote AIFS and studying abroad.Collaborated with Regional Director and education abroad office to determine most effective methods for promoting study abroad on-campus.Generated student interest in studying abroad by speaking at information sessions, holding information tables, and doing outreach to campus departments and organizations.Represented AIFS at the NAFSA Association for International Educators Advocacy Day in Washington, D.C. and advocated for legislators to support policies supportive of international education.

West Hartford, Ct, Us

Welcomed prospective students and their families to the campus, led campus tours, and provided information about the University of Hartford's academic programs and social life.Provided administrative support in the Office of Admissions, including scheduling appointments for prospective students and communicating between prospective families, student workers, Admissions/Financial Aid staff, and other campus departments.Assisted with campus events such as open houses and accepted students days.

West Hartford, Ct, Us

Assisted incoming freshmen and their families with the transition to college.Collaborated with campus departments including academic services, student affairs, and admissions to provide support for students.Provided information about University of Hartford academic and social programs.

West Hartford, Ct, Us

Managed student ambassadors and provided support and training to student tour guides.Collaborated with Office of Admissions staff to prepare for campus events and ensure the needs of prospective students were met.Entered student data on Banner Student database.

Master Of Library & Information Science - Mlis

Bachelor'S Degree, Sociology

Sociology, Irish Culture