Corporate Travel Agent
Comtravo
Jan 2019 - Jul 2020
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Joanna Grzęda Email & Phone Number
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Role
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Location
Germany
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Joanna Grzęda is listed as . based in Germany. AeroLeads shows a matched LinkedIn profile for Joanna Grzęda.
Joanna Grzęda previously worked as Corporate Travel Agent at Comtravo and Account Executive at Taledo. Joanna Grzęda holds Masters In Tourism And Recreation, Tourism And Recreation from Akademia Wychowania Fizycznego Im. Józefa Piłsudskiego W Warszawie.
Profile bio
About Joanna Grzęda
Joanna Grzęda is a .. She is proficient in French, English, Spanish and German.
Listed skills include Foreign Languages, Customer Service, Booking Systems, Airline Reservations, and 17 others.
6 roles
Joanna Grzęda work experience
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Account Executive
Taledo connects talented professionals with market-leading companies for digital roles. Both corporations and early-stage startups are using the Taledo platform to grow their teams as efficiently as possible.
Oct 2018 - Dec 2018
Customer Service Executive
• First point of contact for guests and accommodation partners by phone or e-mail • Handling reservation inquiries such as modifying and cancelling existing bookings, arranging special requests • Responsible for managing relationship with partners, providing support and delivering the high level of service • Liaison between guests and hotels in handling and resolving complaints • Responsible for weekly team huddles and informing team colleagues about changes in procedures • Being a buddy for new hires in the team
Apr 2016 - Apr 2018
Travel Consultant
Oct 2013 - Dec 2013
Student Traineeship - Lifelong Learning Programme (Llp): Erasmus
Viajes Quimbaya
Trainee in the Travel Agency• Interacted with customers and cooperated with international tour operators in both in English and Spanish. • Facilitated the booking and sale of tour packages, cruises, accommodations and airline tickets to individual customers• Responsible for the preparation, calculation, and presentation of tour packages for groups through the use of booking system • Performed daily monitoring of the tourism market and updates of tour offers
Jul 2013 - Sep 2013
Travel Consultant
• Provided professional service to customers in individual and group settings via direct meetings, email and telephone • Arranged the booking and sale of tour packages, airline tickets, travel insurance and additional products in accordance with customer expectations.• Acquired a significant clientele base and maintained consistent correspondence with regular customers• Actively participated in promotional and local marketing activities• Took responsibility of organizational and administrative duties in the office including client payments and bookkeeping• Aided in the analysis of sales plans and assisted the agency's manager with current operations• Coordinated timesheets and worked with booking systems such as: Iris.plus, TUI Ticket Shop, Bedsonline, MerlinX and our internal CRM system
Apr 2011 - Aug 2012
6 education records
Joanna Grzęda education
Masters In Tourism And Recreation, Tourism And Recreation
Further Education (Weiterbildung), Event Management
Institut Für Managementberatung (Berlin)
Further Education (Weiterbildung), Comunication And Conflict Management
Institut Für Managementberatung (Berlin)
Master'S Degree, Tourism / Marketing And Market Research
Bachelor In Tourism And Recreation, Tourism And Recreation
Bachelor'S Degree, French Language Teacher Education
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What is Joanna Grzęda's role at their current company?
Joanna Grzęda is listed as ..
Where is Joanna Grzęda based?
Joanna Grzęda is based in Germany.
What companies has Joanna Grzęda worked for?
Joanna Grzęda has worked for Comtravo, Taledo, Booking.Com, Tui Poland, and Viajes Quimbaya.
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What schools did Joanna Grzęda attend?
Joanna Grzęda holds Masters In Tourism And Recreation, Tourism And Recreation from Akademia Wychowania Fizycznego Im. Józefa Piłsudskiego W Warszawie.
What skills is Joanna Grzęda known for?
Joanna Grzęda is listed with skills including Foreign Languages, Customer Service, Booking Systems, Airline Reservations, Merlinx, Iris.Plus, Tourism, and Sales.
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