Joanna Hickling Email & Phone Number

Mississauga, Ontario, Canada

Oakville, Ontario, Canada

Responsible for the planning and hands-on execution of all event logistics, from small information sessions to multi-track conferences with trade-shows and galas. Collaborate with team members to identify goals and expectations and design work-back plans to ensure timely completion of tasks. Develop and track event budgets secure and manage suppliers, coordinate speakers and panelists, handle registrations, payments, and inquiries. Manage stakeholder relationships and ensure appropriate and timely recognition. Oversee event flow, including on-site supervision of staff, vendors, and volunteers as required.Provide administrative and project support to senior management as needed, including internet research, market/sector profiling, report writing, review and editing, tracking performance metrics, scheduling, transcription of audio recordings, database upkeep.Other duties include: list management, marketing & communications support, conduct surveys, order supplies, and respond to inquiries.

Mississauga

EVENT COORDINATOR, 2008 - 2011Coordinated and led all event logistics from planning through execution. Assisted with content development, marketing, stakeholder communications and business development.Implemented new information management system as part of the corporate re-branding process. Supported change management through staff consultation, data consolidation and migration, development of new internal policies/procedures, and employee training. PROJECT COORDINATOR & CLIENT SERVICES, 2005 - 2008Led industry-focused SME projects with direction from senior management. Duties included scheduling, budget, billing, database creation/maintenance, surveys, and analysis/reporting of results. Supported business development activities through market research, scope determination, proposal writing, and communication with potential partners and sponsors. Provided administration and member services for the Canadian Brownfields Network.PROGRAM COORDINATOR, 2003 - 2005Coordinated all aspects of the Business Water Quality Program in Waterloo Region. Managed clients, invoicing, grants, consultant participation, marketing, tracking and reporting. Supported other industrial sustainability programs as required.

Mississauga, Ontario, Canada

ENVIRONMENTAL ENGINEERING ASSISTANT, 2002 - 2003Reviewed planning applications from an environmental perspective, investigated spill complaints to administer the Storm Sewer Use By-Law, provided research support on water quality issues, and assisted with awareness programs and events to promote City initiatives.ENVIRONMENTAL ASSISTANT, 2001 - 2002Supported the Environmental Coordinator in the development, implementation, and administration of environmental programs, workshops, events, and public awareness campaigns. Member of the Mississauga Air Quality Advisory Committee and Anti-Idling Campaign Project Team. Researched air quality issues, analyzed data and feedback to evaluate program effectiveness, supervised and trained volunteers, prepared financial and project reports, and communicated with City staff, community members, and outside agencies to develop, implement, promote, and evaluate programs.

Ottawa, Ontario, Canada

Supported the audit team responsible for the Water Chapter of the OAG’s Great Lakes Basin Report, published by the Commissioner of the Environment and Sustainable Development in 2001. Assembled, analyzed, and presented data for inclusion. Researched and summarized water-related programs and issues. Documented supporting evidence of report content prior to publication.

Ottawa, Canada Area

Researched and reported on the status of Model Forest Projects and improved the project web site.

Mississauga, Ontario

Wrote articles on local natural history for publication in the monthly newsletter.

Hull, Quebec

Edited and formatted documents for publication.

Mississauga, Ontario

Performed all reception, office administration, and sales duties.

Bachelor Of Environmental Studies (Honors, Co-Op), Environment And Resource Studies

Activities and Societies: Clarinetist, Waterloo Community Band Graduated with Honors in 2001 from the Environment and Resource Studies.

Student Exchange Program, Marine Biology And Biological Oceanography

Activities and Societies: Geelong Bushwalking Club International Students Group Concentrated on biology and field courses, for credit.