Joanna Kimborowicz Email & Phone Number

Driven and ambitious business entrepreneurship graduate looking to expand my knowledge into leadership opportunities while motivating others and creating a legacyGraduating from Suffolk University - Sawyer Business School in January 2019 with a BSBA in Business Entrepreneurship.I have 12 years experience in customer service, 5 years experience in administration, and 1 year experience in sales. Currently employed as Concierge and Security within a luxury high-rise residential building. I have a demonstrated history working in the hospitality industry, and the health and fitness industry. I am fluent in the Polish language and present many skills in areas such as communication, problem-solving, decision-making, and the ability to work independently and under pressure. I am highly tech-savvy and proficient in Microsoft Applications such as Word, Excel, and PowerPoint. I am a fast learner, have a strong work-ethic and enjoy new challenges.

Listed skills include Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, and 8 others.

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  Concierge

  Palladion Services, Llc

  Nov 2016 - Present - Avalon North Station (Boston, Ma)

  • Ensure customer satisfaction by providing top-notch customer service • Greet, check-in, and assist all residents/guests and maintain required records/ logs daily • Enforce company policies and procedures among residents and guests • Use problem-solving skills for resident complaints and inquires to ensure customer satisfaction • Answer and transfer incoming calls and preform administrative tasks• Receive, process, store and distribute packages and preform a package inventory check weekly • Collaborate closely with leasing agents and management • Motivate team to ensure efficiency within the work space and train new employees • Courtesy patrol of facility, monitor security systems, and control access to residents' units.