Joanna Lazos Email and Phone Number

• Implemented and kicked off Knotion educational platform, gaining experience in managing software projects and onboarding clients.• Redesigned academic curriculum for kindergarten, elementary, and middle school, gaining experience in designing and implementing curricula for diverse age groups and skill levels. • Checked, corrected, and authorized weekly planning for all school levels.• Evaluated and gave feedback to all educators under my supervision according to Quality Plan and KPI's, developing skills in performance management and achieving organizational goals. • Selected and recruited educators for opening positions.• Imparted Professional Development Courses, developing skills in training and supporting staff. • Tracked and supervised different procedures to guarantee KPI's for the teaching-learning process.• Checked, corrected, and authorized evaluation instruments for all English skills and levels, developing skills in assessment design and management.• Managed Cambridge Exams process and preparation for corresponding levels, developing skills in preparing students for standardized tests.• Assured quality to reach institutional Cambridge Exams passing KPI's, developing skills in performance management and goal achievement.• Organized and directed academic events such as Gourmet Fair, Shark Tank, Farmville, Thanksgiving, Choral Speaking, among others, gaining experience in event management. Searched for sponsorships for academic events, developing skills in business development and networking.• Elaborated and executed the English Department Annual Budget, gaining experience in financial management.• Negotiated with books, platforms, academic trips, and courses suppliers, developing skills in negotiation and supplier management.• Supervised and took over meetings with parents, developing skills in communication and conflict resolution.• Taught four 100-minute classes per week using different strategies and resources.

• Designed and customized learning plans for diverse groups of high school students, catering to their individual needs and abilities.Delivered engaging and informative lessons to five groups of students each week, utilizing a range of teaching strategies and resources to ensure optimal learning outcomes. • Utilized Blackboard platform to create and share course content, fostering a collaborative and interactive learning environment.Developed and implemented effective assessment methods to evaluate student progress and inform ongoing teaching strategies, while ensuring consistency and fairness in grading.• Adapted to changing student needs and learning styles, demonstrating flexibility and adaptability in meeting individual and group learning objectives.

• Conducted training sessions for new evaluation centers’ heads and provided ongoing support to ensure successful implementation of evaluation processes.• Designed and developed evaluation instruments for various regulatory compliance frameworks, including NOMs, and ensured adherence to regulatory requirements. • Developed labor curriculum based on technical standards and competences, resulting in improved employee performance and increased efficiency.• Developed and implemented policy, organizational, and procedures manuals to ensure consistency and standardization of processes throughout the organization. • Audited evaluation centers according to standardized procedures and identified areas of risk, resulting in the implementation of mitigation plans to prevent potential issues.