Joanna Parsons

Joanna Parsons Email and Phone Number

The Internal Comms Gal. Wrote the book on internal communication. Top 10 LinkedIn Creators in Ireland. Consulting, training and speaking: joanna@thecuriousroute.com @ The Curious Route
Joanna Parsons's Location
Ireland, Ireland
Joanna Parsons's Contact Details

Joanna Parsons work email

Joanna Parsons personal email

n/a
About Joanna Parsons

I'm the CEO of The Curious Route, an internal communications consultancy practice based in Dublin, Ireland. I help organisations communicate better with their employees. I offer training, consulting, speaking and workshops. I'm the author of "Innovative Internal Communication", published by Kogan Page in August 2024.I support internal communication professionals directly through my membership community, The Curious Tribe. My curiosity-first approach emphasises listening, questioning and observing to identify challenges, understand problems and come up with creative solutions.I sat on the Board of Directors with the Institute of Internal Communication (IoIC) for 3 years. In 2022, I was awarded an IoIC Fellowship, in recognition that I am one of the leading experts in internal communication across the UK & Ireland.I’ve appeared on lots of popular podcasts, including The Internal Comms Podcast, A View from the Top, The Engaging Internal Comms Podcast and Digital Rebels. I’ve been a keynote speaker at the Public Sector Digital Marketing Summit.I've won multiple awards for my work in internal communications over the last 12 years, including:- Finalist for “Leader of the Year” in the 2023 Gartner Marketing & Communications Awards - Finalist for "Internal Communicator of the Year" in the Internal Communications & Engagement Awards 2023- Winner for “Best Internal Communication” - Public Relations Institute of Ireland Awards 2021- Winner for “Most Effective Essential Worker Communications” - Covid Comms Awards 2021- Silver for "Best Internal Communications During COVID-19" - Internal Communications & Engagement Awards 2020- Award of Excellence for “Best Crisis Communications” - Institute of Internal Communication Awards 2020

Joanna Parsons's Current Company Details
The Curious Route

The Curious Route

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The Internal Comms Gal. Wrote the book on internal communication. Top 10 LinkedIn Creators in Ireland. Consulting, training and speaking: joanna@thecuriousroute.com
Joanna Parsons Work Experience Details
  • The Curious Route
    Chief Executive Officer
    The Curious Route Jul 2023 - Present
    Dublin, Ie
    The Curious Route is the only consultancy firm in Ireland that specialises exclusively in internal communication.I help organisations communicate better with their employees. I offer consulting, training and workshops. I also support internal communication professionals directly through my membership community, The Curious Route.I have 12+years experience in internal communication and I've seen it all. Reach out for my help.Email: joanna@thecuriousroute.com
  • Public Relations Institute Of Ireland
    Lecturer And Course Director
    Public Relations Institute Of Ireland Feb 2023 - Present
    Dublin 2, Dublin, Ie
    Designing and delivering a course on Strategic Internal Communication.
  • Teamwork
    Head Of Internal Communications & Culture
    Teamwork Jan 2022 - Feb 2023
    Blackpool, Cork, Ie
    ● Developed the internal communications strategy in a high-growth SaaS company with 350 employees across 25 countries● Drove communications excellence through an internal communications audit, developing an audience-led approach to refining the existing communications infrastructure● Delivered a high-impact creative employee event for 300+ people with an evaluation score of 9/10
  • An Garda Síochána
    Head Of Internal Communications
    An Garda Síochána May 2019 - Dec 2021
    Dublin, Ireland, Ie
    ● Developed and implemented a national internal communications strategy aligned with organisational goals, in a complex policing organisation of 18,000+ employees.● Led a dispersed remote team plus external agencies to implement the strategy via new digital channels, campaigns and creative tactics.● Led on crisis communications during COVID-19, resulting in 95% of police available for work.● Implemented a new digital communication channel that had a consistent open rate of 70% for 2 years.● Won 4 national and international awards for excellence in internal communication, including first prize in the Public Relations Institute of Ireland Awards 2021.● Evaluated the effectiveness of internal communications activities using surveys, focus groups and other methods; used findings to improve future planning.
  • Irish Life Corporate Business
    Senior Communications & Engagement Specialist
    Irish Life Corporate Business Aug 2016 - May 2019
    Dublin 1, Leinster, Ie
    ● Led the development and execution of an internal communications strategy that resulted in a significant employee NPS increase. ● Managed all internal communication channels, both digital and print, to align employees to business strategy.● Designed a new gamified onboarding programme aligned with corporate values that received a 9.4/10 satisfaction score and resulted in increased employee engagement.● Created compelling content to align employees around corporate values and associated behaviours.● Lead and managed a Communications Group of 14 people, successfully executing on all objectives to deadline.
  • Concern Worldwide
    Internal Information Officer
    Concern Worldwide May 2014 - Aug 2016
    Dublin 2, Ie
    ● Guided internal communications for a complex global organisation spanning multiple time zones.● Improved cross-departmental collaboration by the creation of structured two-way communication channels.● Developed effective communication plans that engaged employees with the organisational strategy and values.● Successfully transformed complex technical briefs into easy-to-digest internal stories.● Utilised excellent interpersonal skills to manage diverse teams, projects and stakeholders across various levels.
  • Concern Worldwide
    Survey & Comms Specialist
    Concern Worldwide Jun 2012 - May 2014
    Dublin 2, Ie
    ● Communicating the purpose, scope and objectives of the Digital Data Gathering project ● Presenting updates and reports to senior leaders● Travelling all over Africa to train employees on the project● Measurement and evaluation
  • Trocaire
    Communications Officer
    Trocaire Aug 2011 - Jun 2012
    Maynooth, Kildare, Ie
    ● Communicating the purpose and impact of Trocaire's work in India ● Developing communications material including internal reports for senior management, glossy brochures for prospective donors and blogs for Trocaire's website● Running storytelling workshops for partner organisations in India
  • Trocaire
    Humanitarian Unit Administrator
    Trocaire Jan 2011 - Aug 2011
    Maynooth, Kildare, Ie
    ● Project manager for Trocaire’s Global Humanitarian Summit● Office manager and administrator for a busy team of humanitarian professionals● Logistics, procurement and admin for emergency humanitarian response events

Joanna Parsons Education Details

  • University College Dublin
    University College Dublin
    Certificate In Business Coaching Skills
  • University College Cork
    University College Cork
    Postgraduate Diploma In Executive Leadership
  • Public Relations Institute Of Ireland
    Public Relations Institute Of Ireland
    Certificate In Internal Communications
  • Trinity College Dublin
    Trinity College Dublin
    Sociology & Social Policy
  • University College Dublin
    University College Dublin
    Development Studies

Frequently Asked Questions about Joanna Parsons

What company does Joanna Parsons work for?

Joanna Parsons works for The Curious Route

What is Joanna Parsons's role at the current company?

Joanna Parsons's current role is The Internal Comms Gal. Wrote the book on internal communication. Top 10 LinkedIn Creators in Ireland. Consulting, training and speaking: joanna@thecuriousroute.com.

What is Joanna Parsons's email address?

Joanna Parsons's email address is jo****@****arda.ie

What schools did Joanna Parsons attend?

Joanna Parsons attended University College Dublin, University College Cork, Public Relations Institute Of Ireland, Trinity College Dublin, University College Dublin.

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