Joanna Phillips Email & Phone Number

Vaughan, On, Ca

Toronto, Canada Area

As an ESOP Specialist, I strategize, design and implement Employee Share Ownership Plans for private Canadian Clients in any industry. Our services offer a holistic view of our clients' individual needs, taking in consideration areas such as exit and succession planning, employee engagement, and education/guidance on increasing company value.

Toronto, Canada Area

I am very honoured to be voted as the Chair to the ESOP Association Canada's Board of Directors and looking forward to engaging the country in #EmployeeOwnership for years to come!

North York, Ontario, Canada

• Increasing retention of new hires by 45% by analyzing the challenge, identifying the gap(s) and designing and implementing an onboarding and orientation program for the company.• Successfully enhancing the company’s co-operative education program to increase savings from $24,000 in 2017 to $65,000 in 2018.• Assiduously realizing and implementing continuous improvement initiatives leading to overall cost savings of $230,000 in 2018, along with process efficiencies and time savings without compromising value and quality.• Manage investigations relating to various employee relations/ labour relations situations in unionized and non-unionized environments across Canada• Health and safety co-lead to ensure our Safety 1st culture is upheld• Manage the Disability & Accommodation process - guide the leadership team to ensure compliance (AODA & WSIB)• Manage and assist the team with performance improvement plans and evaluations including attendance awareness• Led all recruitment and the enhanced Employee Experience initiative• Tracking, analyzing and reporting on HR activities (recruitment, turnover and retention, continuous improvement)• Assisted in managing the employee communication

Toronto, Ontario, Canada

Thornhill

Formerly EA-GCS, GGHS is a member Of the Generali Group. GGHS is the Service arm for International Private Medical Insurance administration. Key Achievement Highlights (please contact to learn more):• Demonstrated strategic thinking by coming up with new and innovative recruitment strategies in order to pinpoint specific talent that was challenging to find with traditional methods• Experience with entry level to professional and senior roles: CSR, Project Managers, Business Analysts, Financial Analysts, etc.• Built hiring managers’ capabilities through coaching on best practice interviewing methods and techniques to ensure the best candidate experience • Made proactive suggestions to management to meet motivational and engagement challenges in a changing environment with success• Took initiative to audit benefits enrollment and termination to ensure everything was up to date, and identify and fix any errors

Thornhill

Thornhill

EA-GCS is a member of the Europ Assistance group of companies. GCS - ITPA division provides medical management and cost containment services for international payors requiring healthcare in North America.• Full cycle recruitment for various roles in a call centre environment and back end operations• Organized/created documents and presentations for career fairs and attended career fairs to communicate the company’s mission and values, and find quality applicants• Researched local job fairs to attend in the future, presented findings to the Corporate Recruiter• Created postings and managed them internally and externally on accounts including Job Bank, Indeed and Workopolis• Liaised with external vendors to determine the most effective way to build applicant pools• Collaborated with the Corporate Recruiter to developed testing to administer to candidates and assisted with screening resumes, initial phone screens, and the administering testing for various roles• Used my knowledge of v-lookups and filtering in excel to create an Applicant Tracking System under direction of the Corporate Recruiter, and updated it as recruitment progressed • Coordinated and scheduled interviews through MS Outlook, and ensured all documents such as resumes and interview questions were printed for the scheduled interviews• Communicated with both successful and unsuccessful candidates and conducted reference checks when required • Assisted in drafting and administering offer letters, put together new hire documents and packages, and assisted with onboarding of new hires as needed• Liaised with supervisors, managers, and directors during various steps in the recruitment process • Arranged new hire personnel files with all necessary documents• Worked and communicated professionally and effectively with all employees and external candidates• Attended quarterly department meetings; presented relevant updates in recruitment

Richmond Hill

ESOP Conference organizing committee: researching and sourcing info (marketing materials pricing, advertising cost/benefit analyses), cold calling for sponsorship, creating/maintaining budgetsCreating engagement documents to send out to prospective clientsMS Word and Excel manipulationsWorking with ESOP builder team to develop creative ideas on retention of employees in the not-for-profit sectorCreating surveys for previous clients Drafting followup letters for recent clients to ensure satisfactionESOP conference committee memberChair of Marketing committee: Recording minutes, organizing/scheduling future meetings using MeetingWizard, creating agendas for each meeting, liaising with conference chair, designing promotional materials, cold calling sponsors, researching ESOP companies, presenting my deliverables at weekly meetingsMember of Budget committee

Richmond Hill, On

Researched leadership development surveys Conducted preliminary client testing of the Multifactor Leadership Questionnaire (MLQ)Worked on updating the President of ESOP Builder's first book titled ESOPs: How to Design and Implement an ESOP in Canada (2001)

Toronto, Canada Area

8 Month Internship through my University ProgramCreated and implemented policies and procedures, in consultation with the managing director and Tamm + Kit team, which aligned with the company's strategy and goalsPolicies covered include General H&S, Violence (policy and program), Harassment, and recommendations on AODACreated onboarding best practices in form of manual for new employeesProduced training manuals for each department Began Health & Wellness committee and implement programs to improve employee well-being (reimbursement program, MyWorkPerks, ergonomics, healthy tips, etc.)Performed various administrative tasks as needed: office supplies replenishment, scheduling/calendar management, communicating/connecting with clients/vendors

Toronto

Scheduled meetingsDirected phone callsPrepared various forms and reportsOrganized office space: shredding, filingFiled important documents for the corporate bankers Screened resumesorganized a 50/50 draw for Camp Oochigeas

Filing, organizing office spaceProof read/edited important documents to go to clients