Joanna Rich Email & Phone Number

Manchester, England, United Kingdom

Architecting and configuring Workfront and Workfront Fusion for a wide variety of businesses.

Macclesfield, England, United Kingdom

Responsible for the growth of our technology offering and the successful delivery of high-quality technology projects on time and to budget. Managing a team of project managers, developers, tech leads and UX designers.• Creating Functional Specifications, SOWs, PID, Budgets, RFP Responses, roadmaps, detailed project plans • Working collaboratively with UX, Designers, Strategists and Clients• Defining Test strategy, writing test plans, WCAG accessibility • Managing team, daily stand-ups, stakeholder reviews & presentations• Defining standards and processes to ensure high commercial success• Resourcing developers, project managers and UX Designers• Budget creation, management and tracking• Agile delivery management of software and website development• Status reporting to clients and internal management team• Challenging and driving key stakeholders across the business to make decisions on priorities

Macclesfield, England, United Kingdom

Responsible for the growth of our technology offering and the successful delivery of high-quality technology projects on time and to budget. Managing a team of project managers, developers, tech leads and UX designers.• Managing the main program documentations such as the program initiation document, charter, goals and objectives.• Creating Functional Specifications, SOWs, PID, Budgets, RFP Responses, roadmaps, detailed project plans • forecasting is completed for short, and long-term business analysis• Working collaboratively with UX, Designers, Strategists and Clients• Defining Test strategy, writing test plans, WCAG accessibility • Coach and mentor team • Facilitate core team meetings including daily stand-ups, stakeholder reviews & presentations, workshops, status meetings with project teams and cross functional stakeholders, implementation vendors and management team• Defining standards and processes to ensure high commercial success• Resourcing developers, project managers and UX Designers• Budget creation, management and tracking• Status reporting to clients and internal management team• Challenging and driving key stakeholders across the business to make decisions on priorities

Tytherington

Managed a number of high value digital projects in parallel, ensuring they were delivered within time, scope and cost constraints• Built and maintained strong client relationships• Managed priorities based on opportunity, risk and impact to business• Worked in both agile and waterfall frameworks depending on clients needs• Proactively managed risks, issues and dependencies (external and internal) for complex projects• Managed and coached team of Project Managers including performance reviews • Scoped, architected and project managed implementation of new Project Management tool including integration with Oracle and Workday and guided cross-functional teams through complex change process• Ran daily project scrums• Worked as servant leader

Stockport, United Kingdom

Lead marketing campaigns in a fast paced, technology driven environment. Developed and implemented strategies that aligned with the clients’ short and long-term objectives• Built a large portfolio of clients with strong relationships, leading to repeat business and a good referral program• Designed and implemented comprehensive marketing strategies • Designed and built websites• Built & led team of designers, developers, copywriters• Implemented agile delivery framework• Monitored campaign progress, and produced and presented performance reports

Working as the marketing manager, I improved and maintained brand awareness of RPS. I redesigned and rebuilt their main product website, increased organic page visits and managed pay per click campaigns to drive traffic. This led to working with RPS’s clients to help them with their marketing. • Built and maintained main product website• Managed email marketing for prospective and existing customers engaging with the audience to increase cross selling• Managed PPC campaigns and ensured that keywords and phrases were effective and delivered a good ROI (Return On Investment).• Event management support for national networking event for the glazing industry, GlassTalk.

• Agile project delivery• Change management• Trained staff to use the bespoke internal systems. • Rolled out the new internal systems including testing, training new and existing staff, writing manuals and training certifications

New Zealand

• Taught Business Administration and Computing both face to face and extramurally.• Taught English as a second language in New Zealand and China. • Helped design and write the PracTESOL course (teaching people to teach English as a second language).

Sydney, New South Wales, Australia

Working with the project managers on the implementation of a new underground line in Sydney.

Ba Hons, Business Marketing And French Language

Activities and Societies: University of Stirling ChoirDuring my degree I developed a fascination with marketing and understanding how.

Celta, English

Scrum Master

Certificate, Adult Education And Training