Joanna Richler Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Main point of contact for servicing current Key Client accounts- Nourish and grow accounts through renewals and upsell/cross sell opportunities- Collaborate cross-functionally with internal Sales and support teams on strategic account planning- Provide insights, regular reporting and manage the post-sales campaign lifecycle

Toronto, Ontario, Canada

- Nourish and grow existing client relationships- Point of contact for daily client requests- Ownership of campaigns from launch to completion- Utilize campaign data to monitor KPIs, and provide reports and recommendations- Collaborate with sales, performance and creative teams to meet client goals

Toronto, Ontario, Canada

Toronto, Ontario

Travelzoo, a global Internet media company and publisher of travel, entertainment and local deals, serves more than 27 million subscribers worldwide. Travelzoo’s team of deal experts research, negotiate and work with partners to provide consumers top-notch travel deals via email, web and partner sites.- Managed high-profile agency and client-direct accounts (Key clients: Porter Airlines, Air Canada, Walt Disney World, Starwood)- Collaborated with sales and optimization teams on account strategies to meet client KPIs and grow accounts- Researched, analyzed, produced and reported on client campaigns- Presented decks for internal and external meetings

Toronto, Canada Area

Toronto, Canada Area

- Worked with team members to create advertising and marketing initiatives – print, online, TV, POP- Pitched and presented to clients- Managed and serviced day-to-day customer relationships- Liaised between clients, team members, designers and suppliers

- Attended meetings and communicated with clients on a regular basis- Assisted with marketing and advertising initiatives – print, online, TV, POP- Coordinated projects with account managers, designers, suppliers and clients- Participated in internal creative and design meetings- Responsible for upkeep of estimates and invoices- Assisted with copywriting and proof-reading- Helped organize clients’ yearly budgets – media, PR, etc.- General administrative work

- Assisted with marketing initiatives, white papers and product sell sheets- Created and managed company newsletter- Worked in unison with PR team to promote ExtendMedia’s OpenCASE platform- Planned and organized details for trade shows and events – organize corporate collateral, registration, booth coordination, private company functions

Bmgmt, Business Management

Activities and Societies: BMGMT Student Society, JSA CommitteeBusiness Management

Corporate Communications, Public Relations