Joanna Rouss

Joanna Rouss Email and Phone Number

Director of Client Experience for AT the Dentist- Junction @ At the dentist
Joanna Rouss's Location
Greater Toronto Area, Canada, Canada
About Joanna Rouss

2022 Graduate from the University of Toronto (Hon. BA)Work experience in customer service, entertainment & film, management.

Joanna Rouss's Current Company Details
At the dentist

At The Dentist

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Director of Client Experience for AT the Dentist- Junction
Joanna Rouss Work Experience Details
  • At The Dentist
    Director Of Client Experience
    At The Dentist May 2024 - Present
    Toronto, Ontario, Canada
  • Colin Mcmurray & Associates Inc.
    Actress
    Colin Mcmurray & Associates Inc. Sep 2013 - Present
    Toronto, Ontario, Canada
    Audition and act for a variety of roles in the TV and film industry
  • Joey Restaurant Group
    Training Manager
    Joey Restaurant Group Jan 2023 - May 2024
    Toronto, Ontario, Canada
  • Joey Restaurant Group
    Restaurant Floor Manager
    Joey Restaurant Group May 2022 - Jan 2023
    Toronto, Ontario, Canada
    - Managed labour costs for a restaurant with 150 employees to reach an annual sales target of $ X million- Tracked live sales against labour and operational costs to maintain profitability - Conducted recruiting/interviews for all front of house positions - Trained new partners on the operational standards of various roles - Managed Guest Service Team of 20 employees, ensuring customer satisfaction through a tailored guest service experience
  • Joey Restaurant Group
    Server
    Joey Restaurant Group Jul 2020 - May 2022
    Toronto, Ontario, Canada
    - Server in a fast-paced corporate restaurant adhering to company SOPs while ensuring seamless execution and service at the customer level- Up-sell appetizers, premium beverages and specialty desserts to increase guest check averages- Work to ensure continuous teamwork amongst servers and managers
  • Joey Restaurant Group
    Guest Service Ambassador
    Joey Restaurant Group Nov 2016 - Jul 2020
    Toronto, Ontario, Canada
    - Developed and trained guest service team of 20 people on the expertise of business and client relations- Managed, documented, and organized online bookings with a high attention to detail providing a seamless customer experience

Joanna Rouss Education Details

Frequently Asked Questions about Joanna Rouss

What company does Joanna Rouss work for?

Joanna Rouss works for At The Dentist

What is Joanna Rouss's role at the current company?

Joanna Rouss's current role is Director of Client Experience for AT the Dentist- Junction.

What schools did Joanna Rouss attend?

Joanna Rouss attended University Of Toronto, Cardinal Carter Academy For The Arts.

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