Joanna Rouss Email and Phone Number
2022 Graduate from the University of Toronto (Hon. BA)Work experience in customer service, entertainment & film, management.
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Director Of Client ExperienceAt The Dentist May 2024 - PresentToronto, Ontario, Canada -
ActressColin Mcmurray & Associates Inc. Sep 2013 - PresentToronto, Ontario, CanadaAudition and act for a variety of roles in the TV and film industry
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Training ManagerJoey Restaurant Group Jan 2023 - May 2024Toronto, Ontario, Canada -
Restaurant Floor ManagerJoey Restaurant Group May 2022 - Jan 2023Toronto, Ontario, Canada- Managed labour costs for a restaurant with 150 employees to reach an annual sales target of $ X million- Tracked live sales against labour and operational costs to maintain profitability - Conducted recruiting/interviews for all front of house positions - Trained new partners on the operational standards of various roles - Managed Guest Service Team of 20 employees, ensuring customer satisfaction through a tailored guest service experience -
ServerJoey Restaurant Group Jul 2020 - May 2022Toronto, Ontario, Canada- Server in a fast-paced corporate restaurant adhering to company SOPs while ensuring seamless execution and service at the customer level- Up-sell appetizers, premium beverages and specialty desserts to increase guest check averages- Work to ensure continuous teamwork amongst servers and managers -
Guest Service AmbassadorJoey Restaurant Group Nov 2016 - Jul 2020Toronto, Ontario, Canada- Developed and trained guest service team of 20 people on the expertise of business and client relations- Managed, documented, and organized online bookings with a high attention to detail providing a seamless customer experience
Joanna Rouss Education Details
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Maj. Political Science, Min. History & Human Geography -
Cardinal Carter Academy For The ArtsDramatic Arts
Frequently Asked Questions about Joanna Rouss
What company does Joanna Rouss work for?
Joanna Rouss works for At The Dentist
What is Joanna Rouss's role at the current company?
Joanna Rouss's current role is Director of Client Experience for AT the Dentist- Junction.
What schools did Joanna Rouss attend?
Joanna Rouss attended University Of Toronto, Cardinal Carter Academy For The Arts.
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