Joanna Samson Email & Phone Number

Waltham, Massachusetts, United States

• Launched the company’s first intranet in 2022 after 4 months of development and achieved 94% employee adoption. Doubled site visits to the intranet in 2023 through UX improvement, value-added content, communication.
• Work collaboratively with company leaders and global teams, particularly with partners in Marketing, Human Resources (HR) Information Technology (IT), and other departments to build out and maintain subsites and pages.
• Trained 80+ editors in SharePoint to maintain intranet content and resources for ~1,800 employees.
• Manage internal communications using various mediums, including email, intranet, video and live presentations (All Hands Meetings), on-site TV graphics and flyers, and Yammer/Viva Engage.
• Coordinate and assist with presentation preparation and recordings for quarterly All Hands Meetings.
• Ghostwrite for executive leaders.

Boston, MA

• Worked on the corporate marketing & communications team at a global engineering and construction firm of 5,000 employees. Built and implemented communications plans for the Executive Leadership Team, Human Resources.
• Researched and wrote content for internal and external platforms, including intranet, email, website (cdmsmith.com) and social media (@CDMSmith).
• Managed multiple projects simultaneously, leveraging various digital channels and analytics to drive firmwide goals.
• Led social media strategy and team of writers, designers and videographers
• Co-webmaster for cdmsmith.com. Assisted the international team maintaining site pages, optimizing user experience and ensuring compliance with web content accessibility guidelines (WCAG 2).
• Supported corporate social responsibility and philanthropic efforts, including CDM Smith’s partnership with Water For People.

Boston, Massachusetts, United States

• Marketing Coordinator for the Environmental Services Group in CDM Smith's Technical Services Unit.
• Supported marketing and communications for CDM Smith’s environmental services.
• Reviewed technical papers, employee resumes for inclusion in proposals, and conference presentations.
• Managed conference attendance, budget, booth setup, marketing materials, and event planning for national and local industry conferences.

Wakefield, MA

Temporary position. Managed reception and assisted attorneys with preparation of legal documents, filing, tracking client information, and case-related errands.

Salve Regina University

Work-study position. Created marketing tools and communications for Salve Regina University’s Center for Business Outreach (CBO). The new center was created to connect students and faculty with local business leaders for students to network and work on real world business challenges.

Middletown, RI

Learned key management strategies for a retail environment, including store operations, policies, scheduling, taking in shipments, processing items, tracking progress of sales, and ensuring customer and employee satisfaction.

Region II

Worked part-time between school semesters serving bank customers with strong attention to detail in a fast-paced environment.