Joanna Spanton Email & Phone Number

Tempe, Az, Us

Scottsdale, Arizona, Us

-Pioneered the launch of Nextiva Contact Center, closing the first-ever deal and driving early adoption through technical expertise.-Act as a trusted advisor, helping technology partners and business owners identify and implement cloud-based communication solutions tailored to their unique needs.-Deliver compelling live product demonstrations—via phone, webinar, and in person—while educating stakeholders on optimizing communication and leveraging automation to streamline workflows.-Develop and deploy training collateral that empowers account executives to run effective discovery calls, make meaningful recommendations, and confidently position the Nextiva Contact Center solution.- Spearhead process improvements for selling Nextiva's contact center solution, providing ongoing coaching and serving as a go-to resource for technical and product-related inquiries.-Consistently exceed performance expectations, achieving over 120% to quota within the first six months.- Collaborate with internal teams by identifying sales trends, documenting customer feedback, and providing actionable insights to enhance marketing, product development, and systems.- Stay ahead of industry changes and product advancements, ensuring expertise in AI-powered workflow automation and business process optimization.My passion for solving complex business challenges, coupled with my ability to educate and inspire, has been instrumental in driving growth and innovation within Nextiva.

Lehi, Utah, Us

- Drive revenue growth through a combination of prospecting and appointment-setting using inside sales strategies.- Build and maintain productive relationships with key stakeholders across assigned territories, serving as a trusted advisor to customers.- Deliver engaging product and sales training sessions for new and prospective Podium customers, ensuring a deep understanding of the platform’s value.- Achieve and maintain SaaS and GPV quotas while monitoring accounts to uncover new growth opportunities.- Ensure customers are up to date with the latest product offerings, features, and marketing resources to maximize adoption and satisfaction.- Represent Podium at consumer engagement events and industry trade shows to enhance brand presence and foster new connections.- Provide actionable feedback to management on territory performance, opportunities, and challenges.- Collaborate with and mentor Territory Development Representatives, fostering alignment and driving team success.By combining strategic relationship management, targeted training, and a proactive approach to opportunity identification, I consistently drove success and exceeded expectations in my role at Podium.

Chicago, Il, Us

- Managed a diverse pipeline of both new logo and post-sale opportunities, consistently uncovering new revenue streams from existing customers and target accounts. - Built deep, consultative relationships with portfolio clients to understand their needs and deliver value-driven solutions across ActiveCampaign’s suite of products and services. - Maintained a comprehensive understanding of the competitive landscape, leveraging insights to position solutions effectively and stay ahead of market trends. - Acted as a trusted liaison between clients and internal teams, ensuring swift issue resolution and a seamless customer experience. - Adapted communication and approach in real-time to engage effectively with diverse audiences and navigate dynamic sales situations. - Provided accurate forecasts and clear visibility on sales and revenue performance through disciplined pipeline management and weekly reporting. - Consistently exceeded monthly sales targets, achieving over $62k ARR and contributing to team success. My ability to connect with clients, deliver tailored solutions, and navigate complex sales cycles drove exceptional outcomes and long-term customer success at ActiveCampaign.

Chandler, Arizona, Us

- Consistently exceeded monthly sales targets by 50%+, driving revenue growth through a consultative approach to selling. - Managed a high-volume pipeline of small- to medium-sized businesses, efficiently closing new business while delivering tailored solutions to meet unique client needs. - Developed and maintained a comprehensive understanding of the competitive landscape, enabling effective positioning of Keap’s offerings in the market. - Built and nurtured strong customer relationships, acting as a trusted advisor and ensuring seamless collaboration between clients and support teams to resolve issues promptly. - Related comfortably to diverse global audiences, adapting communication styles in real time to meet the dynamic demands of various situations and cultural contexts. My success at Keap stemmed from a strategic focus on understanding customer challenges, providing value-driven solutions, and fostering long-term relationships that contributed to client success and loyalty.

Us

- Managed post-sale relationships for a portfolio of 500+ enterprise staffing offices, ensuring a seamless experience and driving high contract renewal rates. - Partnered with account executives to grow book-of-business revenue by 10% month over month through strategic upselling and cross-selling initiatives. - Conducted in-depth research on clients and their markets to prepare for meetings and boost job ad performance with tailored recommendations. - Designed and delivered data-driven campaign tutorials, leveraging account performance insights to optimize current plans, uncover additional needs, and present best-fit product solutions. - Educated clients on advanced marketing strategies, helping to increase application rates and enhance overall job posting effectiveness. By combining data analysis, consultative sales, and strategic account management, I consistently delivered measurable value to enterprise clients and drove revenue growth at ZipRecruiter.

San Francisco, California, Us

- Drove business growth by generating sales leads and uncovering new opportunities through proactive prospecting and cold calling. - Built and nurtured strong relationships with merchants, negotiating pricing and terms while adhering to established procedures to ensure mutually beneficial agreements. - Leveraged consultative sales techniques to identify partners' growth needs and successfully close both short-term and long-term sales contracts. - Consistently exceeded monthly sales quota by 35%+, delivering outstanding results through strategic business development efforts. - Collaborated closely with territory, regional, and strategic managers to receive ongoing support and align on account strategy, ensuring seamless execution and customer satisfaction. My success at DoorDash came from blending strong relationship-building skills with a keen ability to identify market opportunities, helping merchants grow while achieving and surpassing sales targets.