Professional Manager with proven expertise in driving business growth and creating positive work environments. Customer-centered representative with excellent communication, decision-making, and planning abilities. Skilled at developing and deepening productive customer relationships. Produces results in fast-paced environments by implementing innovative strategies.

As a Style Advisor, I was a fashion authority responsible for driving sales through outstanding customer service and developing deep client relationships. By demonstrating superior product knowledge and focusing on customer needs, I created an extraordinary experience that generated customer intimacy, brand loyalty, repeat business, and enduring connections.

As a Senior Relationship Banker, I developed new and existing business and consumer banking relationships by soliciting new business from prospective clients and by contacting present clients to retain and expand banking relationships. I generated new business by researching and analyzing community markets, and planning and executing business development strategies. I actively assessed my client's total current and future financial needs to recommend new opportunities and services.• Delivered in-depth information on product features so customers could make informed decisions.• Determined eligibility for loans and diverse financial accounts (personal and business).• Maintained knowledge of complex banking laws, rules, regulations, policies and procedures.• Applied methods and techniques of conducting interview and information gathering. • Serviced accounts on regular basis to propose new products or services and maximize revenue.

As a Cosmetic Sales Manager, I was responsible for supervising the complete operations of several high-quality, trend-setting, world renowned cosmetic brands that have been enhancing women's beauty for decades. I ensured a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service. I reviewed and analyzed business performance trends throughout the year to sustain and exceed monthly, seasonal, and annual sales results. I leveraged my positive leadership style to recruit, train, coach, motivate, and develop new and incumbent associates on company policies, procedures, and product knowledge to exceed department productivity goals.• Planned customer events to promote growth, resulting in an expansion of clientele base by 60%. • Studied the target markets and developed product strategies that met the needs of those groups. • Delivered in-depth information on product features so customers make educated decisions. • Developed sales strategies to increase profitability and develop a system for sale promotions. • Serviced accounts on regular basis to propose new products or services and maximize revenue. • Communicated with territory, regional and strategic managers for strategic planning for accounts. • Boosted team profits with time and resource management focused on exceeding sales targets. • Mentored and trained over 30 sales associates for thirteen different cosmetic lines.

As a Beauty Advisor, I served on the front-line helping to empower women to experiment and have fun with makeup and beauty products that enhanced their natural beauty and individuality. I cultivated relationships with my customers to build loyalty in our brands and recommended high-quality products encompassing makeup, skincare, and fragrance lines.• Met or exceeded sales goals on a regular basis. • Upsold and Cross-sold additional products and services to increase sales numbers. • Cultivated productive and positive relationships with customers built on loyalty and service. • Recommended appropriate products to meet customers' individual needs.