Joanna Tong Email and Phone Number
Go-getter & energetic. I plan, assess, strategise, coordinate & translate Go-To-Market strategies into execution with close monitoring after.Have taken leads in multiple projects & campaigns (online/offline marketing, govt partnerships, merchants-led initiatives) within the past 3 years of my career.On the journey of honing my skills in 360° Marketing, people/stakeholder-management & being a better project manager — all with a lil bit of fun in between!I’m passionate about the consumer-fronting industry & love knowing what I do is making a difference to others. I share my #lifeatwork 💼 & learning journey here sometimes. Utmost happy to connect!
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Omnicommerce, Onegrab And Fintech Marketing, NationwideGrabKuala Lumpur, My -
Grabfood & Omnicommerce Marketing, NationwideGrab Apr 2024 - PresentPetaling Jaya, Selangor, MalaysiaOmnicommerce: GrabFood Dine Out - allow users to explore & discover new restaurants for great dining experiences.1. Build consumer habits as they turn to GrabFood Dine Out for restaurant selections. Increase user awareness & adoption thru exclusive dine out deals promo where users can save while eating out.Omnicommerce: LaaS Stamp Cards - a loyalty service program that allow users to order, collect stamps & earn rewards from participating merchants.1. Drive online & offline awareness thru marketing initiatives to promote the loyalty program whilst educating users on the flow & redemption method. Additionally, develop in-store merchant POSMs for prominent touchpoint out-of-app.2. Boost new user growth of the loyalty program with incentivised one time sign up reward. NEW2GF - new GrabFood user acquisition campaign1. Run in-app experiments to determine the ideal promo mechanics / quantum with the highest new users adoption. Supported by in-app comms and out-of-app visibility such as street buntings deployment across strategic locations nationwide.Pek Hot Deals - a new subscription plan that allow users to purchase 5X Hot Deals with savings of RM7 on each meal.1. Turn low frequency Food users into platform VVIPs by encouraging them to order and spend more. Work with external creative agency for campaign key concept ideation and churn out campaign videos to run as digital OOH and ads. -
Grabfood, Grabunlimited & Omnicommerce Marketing, NationwideGrab Sep 2023 - Apr 2024Petaling Jaya, Selangor, MalaysiaGrabUnlimited - a subscription plan that offers savings for paid subscribers across Food, Groceries, Ride & more.1. Drive MY marketing GTM plans in converting active & non-active Food users but non-paid subscribers to paid subscribers via FOMO acquisition strategy ie. comms with key promo messaging “Unlimited Free Delivery” and “35% Off GrabFood”. Additionally, providing them a one-time incentive of Food vouchers upon subscribing during the campaign period.2. Retain existing paid subscribers through newly introduced GrabUnlimited Long Term Plan. Actively comms thru effective in-app channels to users that instead of paying standard rate of RM4.90/month, they can enjoy even greater savings with 12-month plan (RM3.99/month).Omnicommerce: Hubbo POS - merchant’s one stop POS solution to improving business efficiency and operations.1. Assist the commercial team in producing merchant communication materials such as acquisition flyers, managing acquisition website and kickoff convention event to acquire leads.2. Build credibility for merchants via a series of “The Secret Sauce” production of merchant testimonials videos. Through this, merchants uncovered their main reasons for adopting Hubbo’s POS system and recommend potential business owners to do the same. -
Grabfood, Grabexpress, Gms/Ads Marketing, NationwideGrab Oct 2022 - Sep 2023Petaling Jaya, Selangor, Malaysia -
Grabfood Marketing, NationwideGrab Nov 2021 - Oct 2022Petaling Jaya, Selangor, Malaysia -
Grabfood Marketing, Outer CitiesGrab Aug 2021 - Oct 2021Petaling Jaya, Selangor, Malaysia -
Freelance WriterAfc Writing Enterprise Jun 2021 - Oct 2022Selangor, Malaysia
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Campaign Management & OpsTng Digital Dec 2020 - Mar 2021Federal Territory Of Kuala Lumpur, Malaysia -
Business Associate InternInsightzclub (Backed By Telstra) Jan 2019 - Mar 2019Kuala Lumpur, Malaysia -
Restaurant WaitressBrotzeit German Bier Bar & Restaurant Mar 2017 - Dec 2017Selangor, Malaysia -
Internet Marketing/Customer Service AssistantMamansa Sdn Bhd Jan 2017 - Aug 2017Selangor, Malaysia
Joanna Tong Skills
Joanna Tong Education Details
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Cgpa 3.5/4.0 -
Sunway CollegeCgpa 3.8/4.0 -
Smk (P) Sri Aman7As + 2Bs
Frequently Asked Questions about Joanna Tong
What company does Joanna Tong work for?
Joanna Tong works for Grab
What is Joanna Tong's role at the current company?
Joanna Tong's current role is Omnicommerce, OneGrab and Fintech Marketing, Nationwide.
What schools did Joanna Tong attend?
Joanna Tong attended Monash University Malaysia, Sunway College, Smk (P) Sri Aman.
What skills is Joanna Tong known for?
Joanna Tong has skills like Wondershare Filmora, Powtoon, Data Analysis, Microsoft Office, Research, Marketing, Academic Writing, Microsoft Excel, Interpersonal Communication, Personal Development, Team Leadership, Team Collaboration.
Who are Joanna Tong's colleagues?
Joanna Tong's colleagues are Muhammad Wiwin, Beni Bentoel, Harith Riduan, Hengky Hendriansyah Putra, Wildan Saukat Garba, May Riyandi, Ardian Syah.
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1dksh.com
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Joanna Tong
Kuala Lumpur -
1f3capital.com.my
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