Organizational Change Management Lead at an American Multinational Aerospace & Defense Company

International Banking and Financial Services Company:- Served as the Change Manager on the Global Financial Compliance Risk Mitigation Program, Anti-Bribery and Corruption (ABC)- Responsible for customizing and implementing the Global Change Management Framework for the the Global ABC team; framework included Stakeholder Engagement Analysis, Business Impact Assessment, Communication Plan and Strategy, Business Readiness, Post Deployment Handover to Business-As-Usual (BAU) team, and Training Plan and Approach- Collaborated and coached sub-workstream leads to leverage the customized Change Management framework to effectively implement the new/revised policies, procedures, and system/technology changes to ensure international Financial Crime Compliance (FCC) regulations are met

International Software Company:- Served as a Managed Service Enablement Lead on the WW Incentive Compensation Program- Managed a team of two to train and enable Accenture’s onshore and offshore team to run operations post incentive compensation tool and revised process deployment - Responsible for training development, coordination, and facilitation across client's Global Incentive Compensation, Sales, and Operation OrganizationsInternational Hardware, Software, and IT Services & Consulting Company-Served as the Change Impacts Lead on the WW Sales and Partner Transformation Program -Responsible for change impacts, advanced planning, and process documentation at the world wide level and across all business groups on the Sales and Partner Transformation Program, which is currently the world’s largest Salesfore.com implementationInternational Networking Equipment Company-Served as the Training Lead on the CRM Unification Program - Salesforce.com Implementation-Responsible for the design, development, delivery and management of the program’s performance support tools and training delivery for 3 releases for a Salesforce.com, web chat, and unified portal implementation. International Engineering Software Company-Served as the Business System Analyst and User Acceptance Test Lead on a WW Salesforce.com Sales Cloud Implementation Program- Responsible for managing the requirements, facilitated demos and design sign-off for client and key business stakeholders, developing user stories, and effectively managing UAT executions for two releases with 50+ business users and stakeholders. Other Accenture Roles outside of client work:- Accenture University Recruiting – Stanford University Inclusion & Diversity Lead- Accenture Buddy Program & Mentor Lead for Entry Level Analysts- Hiring Our Heroes Job Preparation Workshop Facilitator- Business Development & Proposal Support

Provided one-on-one help desk IT support for 400+ Kaiser employees, including desktop support, hardware support, software deployments, company wide hardware refreshes, and on-site workshop conference room setups. Assisted the Web Design and Development team with maintaining the FAQ page within company’s internal website.

Worked closely with the project manager to analyze engineer change orders to revise budget and update the project schedule. Analyzed engineering drawings to identify risks, and collaborated with the architect and engineering teams to ensure request for information (RIFs) are captured in detail, answered promptly, and provided back to the construction teams to build on-site. This pre-planning effort helped project stay on and ahead of schedule. Documented work orders with revised scope of work and costs adjustments to the client. Interfaced with client to communicate and provide periodic updates on project progress relating facility disruptions. Processed change requests, and work with key stakeholders to obtain approvals and define mitigation plans for impacts to the schedule.

CEE241B - Infrastructure Project Delivery

Collaborated with subcontractors to implement a quality control system for the project. Interfaced with client to communicate and provide periodic updates on project progress relating facility disruptions. Examined MEP and process piping drawings to prepare for inspection and testing of new medical supply manufacturing equipment. Worked closely with superintendent and foremen to compile Disruption Access Reports and coordinate site logistics.

CEE241A - Infrastructure Project Development

Assisted project engineers with M/E/P coordination and clash detection on an Integrated Project Delivery Project, collaborating with different subcontractors and the engineering design team. Teamed with the construction management staff and local contractors to determine appropriate equipment utilization within limited constraints and organized existing drawings to prepare for demolition and utility relocation.

Designed a steel structure and foundation for the new elevator and lobby area that will be attached to the existing steel structure using Risa 3-D Modeling and Safe Model. Designed three-story concrete structure to expand an existing testing facility.

Assisted design engineers with verifying calculations, CAD drawings, and conducted geotechnical analysis to create soil profiles to prepare for underground excavations and tunnel construction sequencing. Designed structural support system in order for the tunnel boring machine (TBM) during construction and cave-ins.