Vp Director Of Employee Education
Current
Jun 2024 - Present
AeroLeads people directory · profile
Joann Bridges Email & Phone Number
Cultivating the Best in People, Processes, Products & Profits to Solve Complex Problems, Create Win-Win Scenarios & Drive Value. Training, Development & Instructional Design Champion. VP, Director
at
American National Bank of Texas
1 work email found
@fuse.net
1 phone found area 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Cultivating the Best in People, Processes, Products & Profits to Solve Complex Problems, Create Win-Win Scenarios & Drive Value. Training, Development & Instructional Design Champion. VP, Director
Location
Dallas-Fort Worth Metroplex, United States, United States
Who is Joann Bridges? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Joann Bridges is listed as Cultivating the Best in People, Processes, Products & Profits to Solve Complex Problems, Create Win-Win Scenarios & Drive Value. Training, Development & Instructional Design Champion. VP, Director at American National Bank of Texas, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at fuse.net, phone signal with area code 866, and a matched LinkedIn profile for Joann Bridges.
Joann Bridges previously worked as VP Director of Employee Education at American National Bank Of Texas and Director of Learning and Development at Learning & Development Sme. Joann Bridges holds Coursework, Education from West Texas A&M University.
Company email context
Email format at American National Bank of Texas
This section adds company-level context without repeating Joann Bridges's masked contact details.
*@fuse.net
68% confidence
AeroLeads found 1 current-domain work email signal for Joann Bridges. Compare company email patterns before reaching out.
Profile bio
About Joann Bridges
Welcome to my profile. Iโm JoAnn Bridges, a Training, Development, and Instructional Design Leader who champions teamwork across the CX landscape. My background spans customer service, training, employee development, marketing, product development, call centers, and operations. I achieve organizational goals and enhance customer and employee engagement by fostering strategic partnerships across departments. Iโm passionate about solving complex problems, creating win-win scenarios, and driving value by leveraging the right people, processes, and products. Iโm known for building global multi-disciplinary teams by empowering individuals and driving results. ๐ Introduced Customer Portal, Shifting Traditional Support Incidents to Online Self-Service by 30% ๐ Oversaw Onboarding of Acquisitionsโ Customer Support & Professional Services Employees 15X ๐ Developed & Led High-Performance Teams of Training and Development Professionals of 20+ ๐ Executed Customer Training Programs Contributing to Annual Revenues of $3M+ ๐ Increased Customer Satisfaction Score points by 10+ My detail-oriented, analytical, and collaborative approach works cross-functionally in matrixed environments. I create customer-focused experiences to improve customer satisfaction by optimizing touchpoints, reducing friction, and ensuring seamless interactions. With strong communication skills, articulate ideas clearly and persuasively to all stakeholders, including bridging technical and non-technical conversations and fostering collaboration in fast-paced environments. With outstanding technical and strategic insight, I present plans enthusiastically to ensure alignment between vision and execution. Iโm also known as a dynamic leader who cultivates success, recognition, and positive energy in teams. If you are open to sharing best practices or brainstorming on: ๐ Cultivating Strategic Partnerships to Exceed Organization, Employee & Customer Expectations ๐ Improving Satisfaction by Optimizing Touchpoints, Reducing Friction, & Ensuring Interactions ๐ Creating Customer and Employee Enablement Training Programs that Drive Engagement, Adoption & Reducing Churn ๐ Building Global Multi-Disciplinary Teams & Driving Results by Empowering Individuals Please reach out to me, JoAnn Bridges:โโโ โ Joann.Bridges @ Gmail .com โโโโ ๐ฑ+1.817-845-2399
Listed skills include General Ledger, Accounting, Tax, Financial Accounting, and 53 others.
Current workplace
Joann Bridges's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles · 32 years
Joann Bridges work experience
A career timeline built from the work history available for this profile.
Director Of Learning And Development
Current
Feb 2024 - Present
Director Customer Experience
As the Director Customer Experience of Training & Development with ECI Software Solutions, I empowered a team of 15 direct and 7 indirect reports responsible for Customer Enablement for 40+ SaaS and on-prem products, including the development and execution of a global learning strategy for customer training, optimized business processes, and harnessed.
Nov 2018 - Feb 2024
Director Of Knowledge Management
As the Director Training and Knowledge Management with ECI Software Solutions, I spearheaded strategic initiatives to identify and promote best practices for creating, collecting, storing, using, and sharing product-related digital content for customer and employee enablement. Oversaw the creation and ongoing management of the Knowledgebase, Learning.
Jul 2014 - Nov 2018
Training Manager, Customer Training Solutions
Manager, Customer Training Solutions with Sabre Inc., I governed an annual budget of $1.5M+, managing a team of 15 responsible for designing and developing customer training materials, technical documentation, and online help for a portfolio of 100+ products. Deliverables included printed reference guides, classroom curricula, interactive tutorials, an.
Jun 2004 - Jan 2014
Project Manager
As project Manager with Sabre Corporation, I led project initiatives to improve customer training processes by evaluating new technologies and industry best practices and then implementing solutions.โบ Transitioned global customer training from face-to-face instructor-led programs to virtual instructor-led, self-paced e-learning and blended training.
2001 - Jun 2004
Curriculum Developer
As a Curriculum Developer with Sabre Travel Network, I developed all aspect of customer training including quick references, classroom curricula and tutorials to support new product launches and enhancements to existing products. โบ Worked with cross-functional teams from marketing, sales, product development and operations to identify customer training.
1998 - 2001
~3 yrs
Operations Support Analyst
As a Operations Support Analyst with Sabre Travel Network, I provided 2nd level support and training to Installation Services Analysts including working with product teams to document content and train analysts on new product hardware and software, provide ongoing 2nd level support and handle escalation of customer issues.
1994 - 1998
~4 yrs
Service Analyst
As a Service Analyst with Sabre Travel Network, I managed all aspects of end-to-end process for installation of Sabre Travel Network systems in travel agency locations. Handled front-line customer service, order placement, quality control and activity coordination to ensure systems were installed on-time and according to specifications.
Mar 1990 - 1994
Reservations Sales Specialist
As a Reservations Sales Specialist with American Airlines, I provided exceptional customer service while handling complex customer reservation requests for passenger and cargo air travel. (Sabre was owned by American Airlines at this time)
Jan 1989 - Mar 1990
3 education records
Joann Bridges education
Coursework, Education
West Texas A&M University
General Studies
Tarrant County College
Knowledge Centered Support
Hdi Class
FAQ
Frequently asked questions about Joann Bridges
Quick answers generated from the profile data available on this page.
What company does Joann Bridges work for?
Joann Bridges works for American National Bank of Texas.
What is Joann Bridges's role at American National Bank of Texas?
Joann Bridges is listed as Cultivating the Best in People, Processes, Products & Profits to Solve Complex Problems, Create Win-Win Scenarios & Drive Value. Training, Development & Instructional Design Champion. VP, Director at American National Bank of Texas.
What is Joann Bridges's email address?
AeroLeads has found 1 work email signal at @fuse.net for Joann Bridges at American National Bank of Texas.
What is Joann Bridges's phone number?
AeroLeads has found 1 phone signal(s) with area code 866 for Joann Bridges at American National Bank of Texas.
Where is Joann Bridges based?
Joann Bridges is based in Dallas-Fort Worth Metroplex, United States, United States while working with American National Bank of Texas.
What companies has Joann Bridges worked for?
Joann Bridges has worked for American National Bank Of Texas, Learning & Development Sme, Eci Software Solutions, Sabre Corporation, and American Airlines.
How can I contact Joann Bridges?
You can use AeroLeads to view verified contact signals for Joann Bridges at American National Bank of Texas, including work email, phone, and LinkedIn data when available.
What schools did Joann Bridges attend?
Joann Bridges holds Coursework, Education from West Texas A&M University.
What skills is Joann Bridges known for?
Joann Bridges is listed with skills including General Ledger, Accounting, Tax, Financial Accounting, Financial Reporting, Income Tax, Tax Preparation, and Training.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial