I am a seasoned Human Resources and Operations Management professional with 25 + years of leadership and operational experience spanning a variety of sectors. Recognized for demonstrating a natural aptitude for coaching and mentoring, as well as for strategic planning and process optimization, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include creating impactful strategies directly aligned with business goals, hiring and training high-quality talent, and educating diverse groups of students in all aspects of policies, procedures, and job duties while encouraging professional development. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills and prioritization skills, as well as business acumen, project management and resource management to support efficiency and maximum returns.Most recently, I served as the Operations and Human Resources Manager for Accolade Bio Clinical Solutions in Phoenix, Arizona. In this role, I supervised all daily operations, including performance management, professional development, process improvement, resource allocation and compensation planning. I also hired new talent and drove continuous improvement via brand optimization, strategic marketing, lead generation. account acquisition, and exceptional customer delivery. In addition, I liaised with senior leadership, stakeholders, and cross-functional teams to ensure the company's Operations and Human Resources support structures were driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, strategic and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.Certification in Google Analytics and Digital-marketing classes,(Email, Social Media, Web Design) combined with my previous experience offers me new Remote opportunities to pursue and I can be reached through this profile or by telephone at 925-477-1398.