Joanne Bancroft Email and Phone Number

Responsible for driving sales,stock control,delivering great standards.Development of colleagues and management team to meet succession plan.Ensuring customers have a great experience and keep returning.

After redundancy with Kwik Save stores, I was invited into a Store Manager post with a previous employer. I currently enjoy working in a successful branch maintaining a steady growth in sales and controlling collections in a well established market place.My achievements and performance was recognised at the Annual Retail Conference in May 2010 where I was awarded the National Store Manager of the year for 2009-2010.My strengths and responsibilities include-.Strong Leadership… Show more After redundancy with Kwik Save stores, I was invited into a Store Manager post with a previous employer. I currently enjoy working in a successful branch maintaining a steady growth in sales and controlling collections in a well established market place.My achievements and performance was recognised at the Annual Retail Conference in May 2010 where I was awarded the National Store Manager of the year for 2009-2010.My strengths and responsibilities include-.Strong Leadership displaying high levels of energy and drive in order to achieve results..Commitment to colleague training and development..Expertise in a number of People areas including mediation, recruitment and succession planning..Building and maintaining great relationships with customers by providing superb levels of service and fostering strong ties in the local community Show less

Working within the highly competitive discount food sector my responsibilities included:-• Ensuring the highest priority was placed on identifying and satisfying customer needs by actively promoting customer focus everyday. • Effective organization and planning to ensure standards, availability and promotional activity were all complied with. • Reducing known and unknown stock loss by following company policy and liaising with the loss prevention… Show more Working within the highly competitive discount food sector my responsibilities included:-• Ensuring the highest priority was placed on identifying and satisfying customer needs by actively promoting customer focus everyday. • Effective organization and planning to ensure standards, availability and promotional activity were all complied with. • Reducing known and unknown stock loss by following company policy and liaising with the loss prevention department.• Supporting and motivating my team in order to achieve results and seeing tasks through despite set backs by offering encouragement.• Continually developing the team through coaching, training and giving structured feedback. Show less

Headhunted to oversee and implement a new concept store re-fit. Responsibilities and achievements include:-• Elevating standards, resulting in increased profitability, taking the store to number three in the company. • Training and development of staff to create a culture of dedicated customer service. • Maintaining exacting merchandising standards and promoting company key lines to drive footfall and bottom line profit.• Extensive negotiation with senior… Show more Headhunted to oversee and implement a new concept store re-fit. Responsibilities and achievements include:-• Elevating standards, resulting in increased profitability, taking the store to number three in the company. • Training and development of staff to create a culture of dedicated customer service. • Maintaining exacting merchandising standards and promoting company key lines to drive footfall and bottom line profit.• Extensive negotiation with senior management to ensure maximum sales and distribution within all sectors.• Performance management and motivation of staff resulting in achievement of specified targets within exacting deadlines, in a reactive and proactive, high volume environment. Show less

Working within a progressive organization demanding high standards of performance, my main responsibilities included:• Assisting the store manager and in their absence manage the operations of the store in accordance with company policies and procedures.• Exceeding targets through implementation of promotional activity• Inspiring and leading departmental team to achieve and maintain merchandising standards.• Ensuring efficient customer service & company policy… Show more Working within a progressive organization demanding high standards of performance, my main responsibilities included:• Assisting the store manager and in their absence manage the operations of the store in accordance with company policies and procedures.• Exceeding targets through implementation of promotional activity• Inspiring and leading departmental team to achieve and maintain merchandising standards.• Ensuring efficient customer service & company policy development.• Improving department performance by the use of company trading reports and commercial data. Show less