Joanne Britton Email and Phone Number
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Joanne Britton personal email
Joanne Britton is a Accounts Payable Assistant at Orion Security Services, Inc.. She possess expertise in direct marketing, management, database marketing, crm, direct mail and 13 more skills.
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Accounts Payable AssistantOrion Security Services, Inc.Plano, Tx, Us
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Service Delivery ManagerChoreograph Nov 2021 - Jan 2023Richardson, Texas, United StatesDirected service operations to ensure seamless customer experiences and achieve performance metrics. Developed and executed service improvement strategies to increase customer loyalty and attain positive feedback. Collaborated cross-functionally to streamline processes and acquire operational efficiency and cost savings.• Spearheaded operational leadership for major Healthcare clients, resulting in increased efficiency and client satisfaction.• Managed daily data support operations, including facilitation of meetings and diligent monitoring of data processing, leading to improved data accuracy and streamlined workflows.• Orchestrated creation of data for Digital Marketing initiatives, leveraging proprietary system to enhance campaign performance and ROI. -
Business Administration ManagerWunderman Thompson Data Jan 2018 - Nov 2021United StatesAided in successful onboarding of new Workflow Management System (Workfront), enhancing team efficiency and productivity. Implemented process improvements and optimizations to enhance workflow efficiency and reduce operational bottlenecks, resulting in improved team productivity. • Managed comprehensive inner-companywide training, including account activation/deactivation, setup, customization of workflow forms and reports, timesheet assistance, problem resolution, and management of Admin request queues.• Facilitated and hosted Account Review Board meetings twice per week with internal Executive Team to ensure effective communication and alignment on key initiatives and project progress.
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DirectorWunderman Thompson Data Jan 2015 - Jan 2018Richardson, TexasMonitored team activities to guarantee adherence to group and company policies and procedures, mitigating risks and maintaining compliance. Maintained monthly revenue billing and projections, contributing to financial stability and growth. Reported directly to VP of Service Management, delivering weekly, monthly, and quarterly reports to ensure business and revenue targets achieved.• Led operations for multiple major accounts, overseeing a portfolio exceeding $10,000,000 in value.• Managed and optimized client customer and prospect databases, enabling effective direct, email, and digital marketing campaigns.• Supervised dispersed team across multiple locations, fostering growth through training and development initiatives.• Ensured team met contracted Service Level Agreements to enhance client satisfaction and loyalty.
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Service DirectorWunderman Jan 2015 - Jan 2018Richardson, Tx• Operational leader for several major accounts representing a $10,000,000+ portfolio.• Managed client’s customer and prospect databases to enable facilitation of direct, email and digital marketing.• Responsible for a small staff residing in multiple locations.• Managed day to day activities and facilitated training and growth opportunities.• Ensure that staff and associates maintain all contracted Service Level Agreements• Monitor team activities for adherence to group and company policies and procedures.• Reported directly to VP of Service Management and produce weekly, monthly and quarterly reports to ensure business and revenue targets are being met.• Ensured monthly revenue is billed and projected appropriately. -
Managing DirectorKbm Group Jan 2013 - Jan 2015Richardson, TxDirected multiple departments consisting of cross-trained employees across various office locations to ensure efficient operations and seamless collaboration. Monitored employee performance to maintain high customer service levels, enhancing client satisfaction and retention. Collaborated with Team Executives and Data Acquisition Team to review data license contracts and Statements of Work (SOWs) to ensure timely vendor payments and contract renewals.• Managed processing of over 160 consumer data lists six times year, maintaining data quality and supporting marketing campaigns.• Engaged with Executive Sales Team, Developers, and Data Analysts to prioritize and fulfill client needs, with a strong focus on exceptional customer service.• Oversaw timely processing of all accounts, including NCOA (National Change of Address), Enhancement Services, and Merge Purge activities, ensuring data accuracy and integrity. -
Manager, Data Support ServicesKbm Group Jan 2010 - Jan 2013Richardson, Tx• Managed a staff of 3-4 individuals.• Responsible for all team training, coaching and encouragement while reaching the team goals.• Was responsible (SME) for all training and development.• Assisted processing and coordination when service teams were unable to utilize automated systems.• Worked with the data acquisitions teams by suggesting products per the clients’ requests.• Managed all data related items including SQL to drive searches within the customer database.
Joanne Britton Skills
Joanne Britton Education Details
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Dallas College Brookhaven Campus
Frequently Asked Questions about Joanne Britton
What company does Joanne Britton work for?
Joanne Britton works for Orion Security Services, Inc.
What is Joanne Britton's role at the current company?
Joanne Britton's current role is Accounts Payable Assistant.
What is Joanne Britton's email address?
Joanne Britton's email address is jo****@****man.com
What schools did Joanne Britton attend?
Joanne Britton attended Collin College, Dallas College Brookhaven Campus.
What are some of Joanne Britton's interests?
Joanne Britton has interest in Children, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Joanne Britton known for?
Joanne Britton has skills like Direct Marketing, Management, Database Marketing, Crm, Direct Mail, Marketing, Leadership, Strategy, Sales, Account Management, Digital Marketing, Analysis.
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Joanne Britton
Enrollment Management Coordinator, Licensed Group Exercise Instructor And Personal TrainerManchester, Ct5mcc.commnet.edu, commnet.edu, gmail.com, mcc.commnet.edu, manchestercc.edu3 +186064XXXXX
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JOANNE BRITTON
Gresham, Or
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