• Taking phone calls and diverting them to the correct department/person or making sure a message is sent if unable to connect• Talking to resident’s relatives• Talking to and accompanying healthcare professionals when visiting or phoning the home• Registering Lateral Flow Tests on the government website• Input of data onto spreadsheets• Updating staff hours onto the inhouse wages system and adjusting the rota when needed• Updating staff documentation and applying for staff DBS• Assisting the Home Manager whenever required• General office duties.

• Ensuring that all purchase invoices have been authorised and coded before being entered onto the purchase ledger• Input of purchase invoices onto accounts system• Drafting sales invoices• Managing petty cash • Maintaining files and electronic records, as requested • Researching and resolving invoice discrepancies and related issues• Updating and maintaining accounts procedural documentation• Verifying calculations and comparing with the accounts system• Perform housekeeping tasks as requested • Arrange travel and accommodations for staff• Making credit card payments to venues on behalf of staff• Ensuring that health and safety checks are completed in a timely manner• Following all company Policies and Procedures.• Accounts admin as requested• Interacting with suppliers and customers via telephone and email• Navigating accounting databases to find relevant information• Providing clients with additional telephone support during busy accounting periods.