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Joanne Gardner Email & Phone Number

Policy Coordinator at West Yorkshire Combined Authority
Location: Greater Leeds Area, United Kingdom 11 work roles 4 schools
1 work email found @lfha.co.uk LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email j****@lfha.co.uk
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Current company
West Yorkshire Combined Authority
Role
Policy Coordinator
Location
Greater Leeds Area, United Kingdom
Company size
339 employees

Who is Joanne Gardner? Overview

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Quick answer

Joanne Gardner is listed as Policy Coordinator at West Yorkshire Combined Authority, a with 339 employees, based in Greater Leeds Area, United Kingdom. AeroLeads shows a work email signal at lfha.co.uk and a matched LinkedIn profile for Joanne Gardner.

Joanne Gardner previously worked as Senior Project Manager at Leeds Federated and Project Manager / Business Improvement Lead at Leeds Federated. Joanne Gardner holds Post Graduate Diploma, Housing Studies from Chartered Institute Of Housing, De Montfort University.

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Email format at West Yorkshire Combined Authority

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{first}.{last}@lfha.co.uk
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Profile bio

About Joanne Gardner

Experienced project manager and qualified housing professional with an interest in housing and health. Background in service improvement and customer experience in the housing sector.

Listed skills include Social Housing, Public Sector, Community Engagement, Local Government, and 13 others.

Current workplace

Joanne Gardner's current company

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West Yorkshire Combined Authority
West Yorkshire Combined Authority
Policy Coordinator
west yorkshire, kirklees, united kingdom
Website
westyorks-ca.gov.uk
Employees
339
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11 roles

Joanne Gardner work experience

A career timeline built from the work history available for this profile.

Senior Project Manager

Leeds Federated

Leeds, England, United Kingdom

Delivered projects involving service and policy reviews, roll out of a new IT system, and development of a channel shift strategy. Used Business Process Mapping to review the disrepair service. Showcased the benefits of using BPM to review cross functional processes, challenge existing practices and recommend improvements.

Nov 2020 - Mar 2022

Project Manager / Business Improvement Lead

Leeds Federated

Leeds, United Kingdom

Seconded to a Business Transformation team to champion the customer voice during an organisational change programme. Used Customer Journey Mapping to review 8 key service areas and consider all major touchpoints from lettings to end of tenancy. Produced a series of fully documented customer journeys with recommendations, IT requirements and action plans. Developed and coordinated the delivery of business improvement projects resulting from the reviews.

Nov 2017 - Nov 2020

Customer Engagement Coordinator

Leeds Federated

Leeds, United Kingdom

Prepared Leeds Federated to adopt the National Housing Federation’s Together with Tenants Charter. Used insight from customers, staff and Board to evaluate the organisation’s performance against the NHF’s standards and recommend the actions required to fully adopt the Charter. Introduced customer segmentation to increase understanding of customer behaviour and preferences.

Jan 2016 - Nov 2020

Customer Involvement Manager - Social Investment

Leeds Federated

Leeds, United Kingdom

Led a project with the Chartered Institute of Housing to transform the future of tenant involvement. Developed and implemented Leeds Federated's Customer Involvement and Scrutiny Policy.

May 2013 - Jan 2016

Customer Involvement Manager - Corporate Services

Leeds Federated

Leeds, United Kingdom

Achieved national accreditation for Leeds Federated with the Tenant Participation Advisory Service. Coordinated staff across the organisation to collect and present evidence demonstrating adherence to the TPAS standards.Coordinated the ‘Collaborative Tenants’ Group’, supporting customers of neighbouring housing associations to share good practice and collectively seek solutions to local issues. Presented at conferences to showcase the Group’s achievements and the benefits of taking a collaborative approach.

Jul 2010 - May 2013

Neighbourhood Manager

Leeds Federated

Leeds, United Kingdom

Managed a team responsible for lettings, anti-social behaviour and income management. Coached 15 members of staff to strengthen customer service skills across the organisation. Partnered with external agencies to find solutions to neighbourhood issues. Resolved customer complaints and identified learning points for service improvement.

Jul 2008 - Jul 2010

Neighbourhood Officer

Leeds Federated

Leeds, United Kingdom

Built trusted relationships with customers as first point of contact for all tenancy and neighbourhood matters.

Sep 2006 - Jul 2008

Support Worker

Developing Initiatives Supporting Communities (Disc)

Supported customers recovering from substance misuse to prepare for and find employment.

Aug 2006 - Sep 2006

Project Support Officer

Pelcombe, Senica Ltd

Yorkshire

Assisted people to find and open suitable bank accounts as part of a financial inclusion outreach programme.

Aug 2005 - Jul 2006

Executive Officer

Department For Work And Pensions (Dwp)

Leeds

Interviewed people applying for benefits and provided support to find training and employment opportunities.

Apr 2004 - Apr 2005
Team & coworkers

Colleagues at West Yorkshire Combined Authority

Other employees you can reach at westyorks-ca.gov.uk. View company contacts for 339 employees →

TH Thomas Hutchinson Thomas Hutchinson Colleague at West Yorkshire Combined AuthorityLeeds, England, United Kingdom View → NW Nicola Whatmuff Nicola Whatmuff Colleague at West Yorkshire Combined AuthorityLeeds, England, United Kingdom View → JP Jessica Pickles Jessica Pickles Colleague at West Yorkshire Combined AuthorityBradford, England, United Kingdom View → VF Vivek Francis Vivek Francis Colleague at West Yorkshire Combined AuthorityLeeds, England, United Kingdom View → ST Stuart Taylor Stuart Taylor Colleague at West Yorkshire Combined AuthorityYork, England, United Kingdom View → TI Taqweem Iqbal Taqweem Iqbal Colleague at West Yorkshire Combined AuthorityHuddersfield, England, United Kingdom View → EB Ed Beale Ed Beale Colleague at West Yorkshire Combined AuthorityHebden Bridge, England, United Kingdom View → LY Luke Young Luke Young Colleague at West Yorkshire Combined AuthorityLeeds, England, United Kingdom View → CR Caige Roberts Caige Roberts Colleague at West Yorkshire Combined AuthorityLeeds, England, United Kingdom View → JF Judith Furlonger Judith Furlonger Colleague at West Yorkshire Combined AuthorityUnited Kingdom View →
4 education records

Joanne Gardner education

Post Graduate Diploma, Housing Studies

Chartered Institute Of Housing, De Montfort University

Prince 2, Project Management, Practitioner

Chartered Institute Of It

Project Fundamentals Qualification

Association For Project Management
FAQ

Frequently asked questions about Joanne Gardner

Quick answers generated from the profile data available on this page.

What company does Joanne Gardner work for?

Joanne Gardner works for West Yorkshire Combined Authority.

What is Joanne Gardner's role at West Yorkshire Combined Authority?

Joanne Gardner is listed as Policy Coordinator at West Yorkshire Combined Authority.

What is Joanne Gardner's email address?

AeroLeads has found 1 work email signal at @lfha.co.uk for Joanne Gardner at West Yorkshire Combined Authority.

Where is Joanne Gardner based?

Joanne Gardner is based in Greater Leeds Area, United Kingdom while working with West Yorkshire Combined Authority.

What companies has Joanne Gardner worked for?

Joanne Gardner has worked for West Yorkshire Combined Authority, Leeds Federated, Developing Initiatives Supporting Communities (Disc), Pelcombe, Senica Ltd, and Department For Work And Pensions (Dwp).

Who are Joanne Gardner's colleagues at West Yorkshire Combined Authority?

Joanne Gardner's colleagues at West Yorkshire Combined Authority include Thomas Hutchinson, Nicola Whatmuff, Jessica Pickles, Vivek Francis, and Stuart Taylor.

How can I contact Joanne Gardner?

You can use AeroLeads to view verified contact signals for Joanne Gardner at West Yorkshire Combined Authority, including work email, phone, and LinkedIn data when available.

What schools did Joanne Gardner attend?

Joanne Gardner holds Post Graduate Diploma, Housing Studies from Chartered Institute Of Housing, De Montfort University.

What skills is Joanne Gardner known for?

Joanne Gardner is listed with skills including Social Housing, Public Sector, Community Engagement, Local Government, Housing Associations, Governance, Stakeholder Engagement, and Affordable Housing.

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