Joanne Li Email and Phone Number

Second-line oversight of AML Policy implementation and effectiveness in licensed markets, to ensure continued satisfaction of obligations across enterprise / branded products. Drive engagement to surface data trends and insights of customers and Partners, provide credible challenge, and ensure effectiveness of controls to address heightened risks. Review and approve high-risk customer and Partner onboardings and expansions, provide guidance on investigative reviews and suspicious activity reporting, and address escalations with key stakeholders and leadership, to include an appropriate feedback loop. Present program to external parties and develop and present materials to Senior Leadership.

Developed enterprise-wide risk-based policy framework to onboard and maintain financial Partner relationships for Xoom, Hyperwallet, and PayPal products. Work closely with Business Development and Product stakeholders to shape new products / features requiring financial partner support, to include defining requirements. Collaborate with local market Risk and Compliance Officers to ensure compliance with local obligations for foreign financial counterparties / correspondent banks, and to ensure the effectiveness of controls. Drive governance initiatives to ensure program effectiveness through case management, reporting, usage of tools, and resourcing. Oversight of procedure enhancements and implementation, operational reviews, outsourcing and tools.Develop and design compliance strategies to enable successful product launches in international Growth Markets and with Growth Products. Lead in ideating and shaping, from conceptualization to implementation to operationalization, of a new program to enforce the enterprise Acceptable Use Policy; developed strategy and provided guidance to integrate enterprise Acceptable Use Policy across Venmo.

Re-engineered legacy asset protection team to best-in-class Risk and AML Compliance ‘Green Beret’ proactive investigations team conducting complex internal and external reviews to mitigate Risk across the enterprise; cultivate new and strengthen pre-existing law enforcement relationships globally; oversight of Global Law Enforcement Fulfillment and US FinCEN 314b programs.

Drive AML Compliance Governance through drafting and implementing investigative policies, procedures, and communications for a 200+ enterprise-wide global team; lead enterprise-wide AML investigative efforts by directing and designing investigative methodologies, and managing global teams conducting complex high Risk and law enforcement investigations of ICG and Consumers holistically across regions and business lines, to include: International High Stakes Poker Gambling Ring, High Profile International Sports Corruption, Money Laundering and Corruption Through State Owned Entities; Local & International Human Trafficking Typologies. Oversee targeted review of MSBs and mobile & digital payment service entities. Designated Citi AML Compliance Officer.

2000 – 2013 - Senior Investigative Counsel, Manhattan District Attorney’s Office – Lead prosecutor in computer intrusion, theft of trade secret, racketeering, embezzlement and national and international money laundering, identity theft and fraud rings cases. Criminal Court Supervisor. 1L Summer Intern