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Joanne Loo Email & Phone Number

Director, GCS Business Transformation Strategy & Execution at American Express
Location: New York, New York, United States 5 work roles 1 school
1 work email found @americanexpress.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Director, GCS Business Transformation Strategy & Execution
Location
New York, New York, United States
Company size

Who is Joanne Loo? Overview

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Quick answer

Joanne Loo is listed as Director, GCS Business Transformation Strategy & Execution at American Express, a company with 69113 employees, based in New York, New York, United States. AeroLeads shows a work email signal at americanexpress.com and a matched LinkedIn profile for Joanne Loo.

Joanne Loo previously worked as Director - Strategic and Process Improvement at American Express Business and Director - Controllership Quality at American Express Business. Joanne Loo holds Msc International Business Economics, Economics, Distinction from City University London.

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Email format at American Express

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{first}.{last}@americanexpress.com
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Profile bio

About Joanne Loo

Global Business Transformation & Strategic Program Lead and Problem Solver I am an experienced Global Business Transformation leader with a proven track record of executing successful strategy and consistently delivering business objectives. I offer considerable business & financial knowledge and cultural insight from living and working in 3 continents (North America, Asia & Europe).I have worked on different types of programs from strategy, processes improvement and technology with different level of complexities, including global matrixed program, localizes program to six sigma data driven initiative.I specialize in problem solving, simplifying complex scenarios and dealing with high pressure situations calmly and rationally. I have a strong stakeholder management skillset, clear communication and experience in managing complex delivery environments.I also really enjoy mentoring and helping to develop high performing talent to drive organization & personal goals.Key technical and transferable skills:- Business transformation & change management- Programme and Project Management- M&A: post-merger integration and separation- Six Sigma Master Black Belt; Green Belt and Black Belt Trainer- Master in Business Economics & Certified Public Accountant (CPA)

Listed skills include Business Process Improvement, Mergers And Acquisitions, Six Sigma, Change Management, and 11 others.

Current workplace

Joanne Loo's current company

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American Express
American Express
Director, GCS Business Transformation Strategy & Execution
new york, new york, united states
Employees
69113
AeroLeads page
5 roles

Joanne Loo work experience

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Director, Gcs Business Transformation Strategy & Execution

Current

New York, United States

Business Transformation- Drive development of overall Business Transformation roadmap for US Global Commercial Services business which deliver approx $3B pre-tax profit, cutting across Products (card, beyond card and business checking accounts) and Segment (Global & Large, Middle Market and US SME)- Collaborate with business to ideate strategic.

Mar 2020 - Present

Director - Strategic And Process Improvement

London, United Kingdom

- Responsible in providing project management leadership to global finance team related to strategic initiatives e.g. finance transformation, organization design and process improvement- Lead and provide thought leadership for all merger, acquisition and divestiture deals with primary focus on overall finance function (including Controllership, LFO.

Jun 2012 - Feb 2020

Director - Controllership Quality

London, United Kingdom

- Drove deployment of Six Sigma methodology and application throughout Controllership, partnered with senior leaders to identify key opportunities and convert to project ideas that are prioritised, resourced and executed.- Worked with team to effectively implement Six Sigma, conducted Black Belt and Green Belt training, coached teams of >10 and managed a.

Jan 2008 - May 2012

Managing Consultant

Ibm

Kuala Lumpur, Malaysia

Extensive consulting experience and demonstrated results in the following disciplines:1) Strategic change- Experience in delivering Six Sigma projects for both manufacturing and transactional environment; with accretive savings e.g >25% cost reduction projects and 20%+ revenue growth projects - Facilitated leadership workshops to align corporate strategies.

Jul 2002 - Jun 2006

Senior Consultant

Kuala Lumpur, Malaysia

Jun 2000 - Jun 2002
Team & coworkers

Colleagues at American Express

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1 education record

Joanne Loo education

FAQ

Frequently asked questions about Joanne Loo

Quick answers generated from the profile data available on this page.

What company does Joanne Loo work for?

Joanne Loo works for American Express.

What is Joanne Loo's role at American Express?

Joanne Loo is listed as Director, GCS Business Transformation Strategy & Execution at American Express.

What is Joanne Loo's email address?

AeroLeads has found 1 work email signal at @americanexpress.com for Joanne Loo at American Express.

Where is Joanne Loo based?

Joanne Loo is based in New York, New York, United States while working with American Express.

What companies has Joanne Loo worked for?

Joanne Loo has worked for American Express, American Express Business, Ibm, and Pwc Consulting.

Who are Joanne Loo's colleagues at American Express?

Joanne Loo's colleagues at American Express include Rohit Mishra, Shweta Mondal, Charles D., Aniketh Vyas, and Sonali Shukla.

How can I contact Joanne Loo?

You can use AeroLeads to view verified contact signals for Joanne Loo at American Express, including work email, phone, and LinkedIn data when available.

What schools did Joanne Loo attend?

Joanne Loo holds Msc International Business Economics, Economics, Distinction from City University London.

What skills is Joanne Loo known for?

Joanne Loo is listed with skills including Business Process Improvement, Mergers And Acquisitions, Six Sigma, Change Management, Project Management, Management Consulting, Business Transformation, and Shared Services.

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