Senior Manager, Workforce Management
Current
Nov 2022 - Present
AeroLeads people directory · profile
Joanne Murphy Email & Phone Number
Workforce Management Expert
at
National Debt Relief, LLC
1 work email found
@nationaldebtrelief.com
3 phones found area 931 and 617
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Workforce Management Expert
Location
Greater Boston, United States
Who is Joanne Murphy? Overview
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Quick answer
Joanne Murphy is listed as Workforce Management Expert at National Debt Relief, LLC, based in Greater Boston, United States. AeroLeads shows a work email signal at nationaldebtrelief.com, phone signal with area code 931, 617, and a matched LinkedIn profile for Joanne Murphy.
Joanne Murphy previously worked as Senior Manager, Workforce Management at National Debt Relief, Llc and Director, Workforce Management at Hopper.
Company email context
Email format at National Debt Relief, LLC
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{first}.{last}@nationaldebtrelief.com
86% confidence
AeroLeads found 1 current-domain work email signal for Joanne Murphy. Compare company email patterns before reaching out.
Profile bio
About Joanne Murphy
I have worked in the Workforce Management world for over 20 years, ranging from Real-time, Scheduling, Forecasting, Capacity Planning, and Strategic Budget Planning. I have a passion for building staffing strategies and looking for opportunities to maximize efficiency within an organization.When I’m not working, I love spending time with my family and enjoying all four seasons of New England - apple picking in the fall, sledding in the winter, hiking in the spring, and beaches in the summer. I am also an avid foodie and love to try new cuisines!I love meeting new people and expanding my professional network, so please do not hesitate to message and say hello!
Listed skills include Management, Workforce Planning, Microsoft Excel, Workforce Management, and 19 others.
Current workplace
Joanne Murphy's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Joanne Murphy work experience
A career timeline built from the work history available for this profile.
Director, Workforce Management
● Built a global Workforce Management Team and correlating processes from the ground up, as follows: Forecasting & Capacity Planning, Scheduling, Real-Time Management, and Reporting Analysts within a span of 10 months.● Implemented a Workforce Management Solution (Calabrio) from the ground up ranging from creating internal requirements, building vendor scorecards, scheduling demos, reviewing contracts, and overseeing the project management lifecycle.● Created predictive Forecasting & Capacity Planning Model to provide visibility and direction for hiring and staffing strategies.● Built a scalable Workforce Management Process to support Hopper’s hyper growth from ~150 FTEs to ~1300 FTEs within the span of 1 year.● Lead the creation and implementation of Workforce Management Key Performance Indicators (KPI’s) to drive efficiency within the organization’s omni channel contact center to attain Service Level delivery within optimal cost.
Feb 2021 - Aug 2022
Global Workforce Management Process Lead
Jan 2019 - Feb 2021
Workforce Management Manager, North America
Aug 2017 - Dec 2018
Global Workforce Planning Manager
Dec 2014 - Aug 2017
Senior Forecast Analyst
Dec 2011 - Nov 2014
Forecast Analyst
Apr 2007 - Nov 2011
Workforce Analyst
Nov 2004 - Oct 2006
Quality Assurance Analyst
Aug 2000 - Jul 2004
FAQ
Frequently asked questions about Joanne Murphy
Quick answers generated from the profile data available on this page.
What company does Joanne Murphy work for?
Joanne Murphy works for National Debt Relief, LLC.
What is Joanne Murphy's role at National Debt Relief, LLC?
Joanne Murphy is listed as Workforce Management Expert at National Debt Relief, LLC.
What is Joanne Murphy's email address?
AeroLeads has found 1 work email signal at @nationaldebtrelief.com for Joanne Murphy at National Debt Relief, LLC.
What is Joanne Murphy's phone number?
AeroLeads has found 3 phone signal(s) with area code 931, 617 for Joanne Murphy at National Debt Relief, LLC.
Where is Joanne Murphy based?
Joanne Murphy is based in Greater Boston, United States while working with National Debt Relief, LLC.
What companies has Joanne Murphy worked for?
Joanne Murphy has worked for National Debt Relief, Llc, Hopper, Uber, Amazon, and Mercer.
How can I contact Joanne Murphy?
You can use AeroLeads to view verified contact signals for Joanne Murphy at National Debt Relief, LLC, including work email, phone, and LinkedIn data when available.
What skills is Joanne Murphy known for?
Joanne Murphy is listed with skills including Management, Workforce Planning, Microsoft Excel, Workforce Management, Forecasting, Leadership, Business Process Improvement, and Strategic Planning.
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