Joanne Sammels Email & Phone Number

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Responsible for tracking figures and ensuring all team members were effectively reaching KPIs targets. I assisted the Store Manager in ordinating all operational tasks including: tracking daily, weekly and monthly progress in order to submit business plans to Regional Manager every quarter, creating shift rotas while adhering to payroll budgets and monitoring resources and expenses.I was in charge of recruitment for the flagship store which included; CV screening, telephone interviews… Show more Responsible for tracking figures and ensuring all team members were effectively reaching KPIs targets. I assisted the Store Manager in ordinating all operational tasks including: tracking daily, weekly and monthly progress in order to submit business plans to Regional Manager every quarter, creating shift rotas while adhering to payroll budgets and monitoring resources and expenses.I was in charge of recruitment for the flagship store which included; CV screening, telephone interviews, organising recruitment evenings, conducting shop floor trials and interviews with potential candidates. I led the training of staff in store and hosted a number of training sessions alongside the management team. Show less

Edinburgh, United Kingdom

Help assist and advise customers, giving them a one-to-one customer service experience to help establish and meet their needs. I performed makeovers and skin consultations with customers on a daily basis. It was my responsibility to keep up to date with all new product information and training protocol.

Boness, Falkirk

Responsible for maintaining a safe and clean environment for the facility users. It was my duty to take preventative action against any hazards, and also be fully able to act in the event of an emergency. Customer service was also a large aspect of this role.

Glen Spey, Ny

Worked as a Waterfront Counsellor for a season at a traditional American sleep away camp. During this time I was responsible for the well-being of campers by implementing a safe and enjoyable environment. I worked alongside a diverse, international team to organise and coordinate group activities.In this role I was required to respond quickly and decisively when counselling campers if they were misbehaving, had any problems or social conflict. I was also a lifeguard and supervised water… Show more Worked as a Waterfront Counsellor for a season at a traditional American sleep away camp. During this time I was responsible for the well-being of campers by implementing a safe and enjoyable environment. I worked alongside a diverse, international team to organise and coordinate group activities.In this role I was required to respond quickly and decisively when counselling campers if they were misbehaving, had any problems or social conflict. I was also a lifeguard and supervised water activities on a daily basis, ensuring the safety and well-being of both campers and staff on the waterfront. Show less

Bachelor Of Applied Science (Basc), Fashion Technology, Degree

Activities and Societies: Coordinator for 3rd Yr Fashion Show. Pattern Making and Grading, CAD Design, Garment Construction, Production.

Hnd, Art And Design, A

Fashion/Costume Design, Printmaking, Photography, 3D, Textile and Mixed Media Design.

Education record