Joanne Webster Email & Phone Number

Castle Donington, Gb

Nottingham, England, United Kingdom

General Administration o Work cooperatively as part of the Academy administrative team, schedule cover for staff absences, manage vacancies and support colleagues at all timeso Provide a comprehensive reception service including: greeting visitors to the Academy and ensuring relevant safeguarding checks are made; welcoming parents and students’ queries and dealing with general enquiries face to face, by telephone or email and referring matters to the appropriate persono Monitor and respond to queries and tasks in personal and shared email inboxeso Support the Head with any administration tasks required including minute-taking, managing calendars, organising meetings and preparing letterso Support with events such as Parents’ and Open Evenings ensuring the event is advertised appropriately, catering is provided and rooms are booked. Attend the evenings to ensure the event runs smoothlyo Responsible for Academy filing, entering and retrieving data onto the SIMS.net database and other software packages and producing statistical reports Admissions / Transitiono Act as the initial contact advising, promoting and supporting prospective applicants and parents - arrange visits, tours and meetingso Preparation, monitoring and communication of all information relating to transition and enrolmentBursary and Censuso Compiling, maintaining and ensuring the accuracy of statistical information as required by the DfE in the Post 16 censuso Keeping abreast of changes to the funding formula to ensure that funding is maximised for the Academyo Managing the 16-19 Bursary Fund budget and to continually develop and maintain a system of assessing, recording, making payments and ensuring accountability for audit purposesMarketing and Communicationso Lead on website design and content updateso Responsible for the design of internal and external communicationso Responsible for liaison with external suppliers/agencies for printed and digital marketing materials

Cape Town, Western Cape, South Africa

Managed all client projects from brief to delivery of printed product & related administration functions for a small business◆ Team Management• Managed and led a team of 6 direct reports – graphic designers, typesetters and translators• Conducted regular team meetings • Approved all output, set deadlines and estimated costs ◆ Client Relationship Management• Extensive face 2 face, online & telephonic engagement with clients • Determined & interpreted client brief/concept• Ensured all required brand guidelines were strictly adhered to• Introduced project team members to clients• Built client relationships and ensured all aspects of project phases were communicated◆ Project Coordinating • Retained control of each project • Managed outsourced suppliers • Appointed capable translators (numerous languages) • Project teams comprised: illustrators, designers, editors, translators, typesetters, printers etc.• Edited content provided by clients • Ideation and conceptualisation of all creative input for all projects◆ Office Administration• Drove accuracy and integrity of the database• Generated quotations, raised invoices, supported with tenders• Primary contact for client communication• Built a robust preferred supplier list (PSL) • As the business moved into the publishing arena – set up all processes and workflows• Supported clients with exhibitions◆ Achievements• Successfully delivered contract/job fulfilment across diverse design services • Supported diversification of business into publication sales and distribution• Championed compilation of tenders• Delivered on numerous government contracts• Substantively increased college enrolments for a client • Was designated marketing partner to a corporate training client and was responsible for conceptualising and creating all printed and online marketing material

◆ Website design and development, design of adverts and marketing collateral◆ Managed 3 junior designers

◆ Managed a team of 5 designers◆ Interpreted brief, estimated time frames, shared with designers and delivered corporate presentation designs, on time (to exceptionally tight deadlines) and to budget◆ Extensive cross-department liaison with sales, traffic and production teams