Joanne Williams Email and Phone Number
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Experienced Global Quality Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Airports, Ground Handling, Airport Management, Air Charter, auditing and Aviation. Strong quality assurance professional with operational experience.
Iagcargo
View- Website:
- iagcargo.com
- Employees:
- 752
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Global Quality Assurance Manager And RpIagcargoAshford, Gb
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Global Quality Assurance Manager/RpIagcargo Jun 2017 - PresentHeathrowResponsible for the Quality Management System and all associated processes for the global Constant Climate Product and network which exceeds 100 approved stations.Named RP on WDA licence for LHR site.Active member of IATA Healthcare Cargo Working Group to provide industry expertise and implement changes to the Temperature Control Regulations.
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Regulatory Compliance ExecutiveIag Cargo Mar 2015 - May 2017London Heathrow AirportResponsible for maintaining all documentation relating to the Constant Climate product. Updating manuals and ensuring compliance with IATA and EU GDP regulations.
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Policy And Process ExecutiveVirgin Atlantic Airways Apr 2014 - Sep 2014Crawley, West SussexImplementing and monitoring company policies to ensure regulatory compliance. Responsible for ensuring all airports maintain a suite of risk assessments for all aspects of their operation and advising teams how to mitigate their risks. Maintaining operational manuals to meet regulatory requirements. Rolling out risk assessment methodology to all airports and ensuring all compliant.Responsible for implementing reduction in ground burn at airports to increase fuel efficiency. Optimising potable water use on aircraft. -
Business Change Executive - Global Apron & BaggageVirgin Atlantic Airways Oct 2004 - Apr 2014Crawley, West SussexResponsible for making changes to all processes related to below wing activities - including aircraft unloading, loading, turnaround and baggage. Risk assessing all activities and engaging stakeholders across the business prior to implementation. Responsible for reduction of CO2 emissions at airports. Successful entry into service of A330 fleet. Audit and compliance at various locations across the network. Supporting airports with ongoing improvement of safety and IATA regulated requirements. Produced specific response to Department for Transport Code of Practice detailing VAA requirements for Accounting and Authorising. WorldTracer Co-ordinator.Quality Audit trained. Lean methodology training undertaken. Value stream mapped LHR processes prior to review of all roles.
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Baggage Services SupervisorVirgin Atlantic Airways Jun 2001 - Sep 2004Heathrow AirportResponsible for daily operation in baggage reclaim hall, customer enquiries relating to delayed and damaged baggage. Ensuring team are trained to correct standard and remain recurrent. Responsible for transfer baggage make up areas and handling of delayed bags. Repatriation of bags and authorising monetary expenditure. Responsible for teams carrying out Accounting and Authorising of hold baggage in accordance with DfT requirements. Liaising with other airlines and ground handling companies. Managing daily performance of ground handling company.
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Baggage Services AgentVirgin Atlantic Airways Oct 1994 - Jun 2001HeathrowMeeting flights, dealing with customers delayed and damaged baggage enquiries and subsequent repatriation. Authorising baggage for carriage by air in accordance with DfT requirements.
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Onforwarding Co-OrdinatorVirgin Atlantic Airways Sep 1992 - Sep 1994Heathrow AirportEnsuring all freight arriving into the UK is forwarded on by truck or air to final destination. Following up on any overdue items. Dealing with customer enquiries and any subsequent claims.
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Assistant OfficerHm Customs & Excise Sep 1987 - Sep 1991Heathrow AirportResponsible for assisting Executive Officer with daily duties, updating manuals. Searching and reporting on cargo consignments in various warehouses across Heathrow airport. Authorising vehicle and freight clearance into the UK.
Joanne Williams Skills
Joanne Williams Education Details
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Spelthorne College -
Sunbury Manor School
Frequently Asked Questions about Joanne Williams
What company does Joanne Williams work for?
Joanne Williams works for Iagcargo
What is Joanne Williams's role at the current company?
Joanne Williams's current role is Global Quality Assurance Manager and RP.
What is Joanne Williams's email address?
Joanne Williams's email address is sc****@****l.co.uk
What is Joanne Williams's direct phone number?
Joanne Williams's direct phone number is +4479564*****
What schools did Joanne Williams attend?
Joanne Williams attended Spelthorne College, Sunbury Manor School.
What are some of Joanne Williams's interests?
Joanne Williams has interest in Children, Environment, Unit Leader For Brownies.
What skills is Joanne Williams known for?
Joanne Williams has skills like Airlines, Aviation, Airports, Aircraft, Commercial Aviation, Iata, Airport Management, Change Management, Team Management, Charter, Microsoft Office, Customer Service.
Who are Joanne Williams's colleagues?
Joanne Williams's colleagues are Rachel Nicolson, Lincoln Gonsalves, Andrea Ruiz, Jean Edrice Rosana, Julie Brown, Lavanya Manimaran, Eva Font Sospedra.
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Joanne Williams
Vice President - International People Services At Herman MillerGreater Bristol Area, United Kingdom1hermanmiller.com -
2 +441753XXXXXX
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Joanne Williams
Tiddington
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