⦁ Project management of multiple technical engagements from pre-sales to project close.⦁ Create related Statements of Work that encompass all requirements, deliverables, schedules and pricing.⦁ Develop meeting agendas, hold regular client meetings, drafting and distributing meeting minutes⦁ Produce internal documentation such as project templates, training agendas.⦁ Track progress of implementations to meet deliverables, maintain budget and the go-live date. This includes managing customer expectations around project timelines and delivery deadlines.⦁ Maintain detailed schedules, performance statistics and metrics to monitor the progress of projects on various aspects like scope, quality, productivity and time-line⦁ Track project plan deviations leading to the need for change requests. Creating change requests and getting sign off by customer.⦁ Ensure project teams faithfully and accurately records all hours in time tracking and project management tool.⦁ Manage internal, external and sometimes geographically dispersed resources to meet development, configuration and delivery commitments and deadlines.⦁ Building and maintaining detailed project management plans to include resource, schedule, cost, and quality components⦁ Drafting detailed project governance and communication plans that address key stakeholders' requirements⦁ Monitor compliance with project task assignments and milestones.⦁ Manage all aspects of a project to ensure that informed decision making is supported. Frequent contact with business, technology, stakeholders and other possibly geographically dispersed team members.⦁ Provide overall leadership to the project team and create an environment where team members are motivated to perform.

⦁ Leads and manages application implementations for multiple technical revenue cycle projects from initiation to closure for alpha, beta, and early adopter clients and provides vital feedback to internal 3M stakeholders ensuring client satisfaction⦁ Creation of all project documentation, including detailed project plans, and training outlines, identifying roles, tasks and responsibilities as related to deliverables for a successful launch of a new product and or feature functionality⦁ Drives continuous improvement and standardization⦁ Leads and aligns crossfunctional teams to achieve goals, solve problems and remove blockers ⦁ Provide clarity and leadership in ambiguous situations, resolving issues and providing pathforward⦁ Serve as a liason across multiple teams and stakeholders aligning project vision and culture⦁ Collaborate and participate in sprint reviews with Product Owners and Development teams ensuring backlog and roadmap are aligned with project goals⦁ Develop and delivers new product training to internal teams⦁ Prepare and deliver regular project stakeholder reviews and progress reports for gate reviews⦁ Advocate and Identify areas of opportunity to improve communications and efficiency of operation to improve customer satisfaction.

● Project management and project coordination for Business Intelligence team ● Full cycle project management, requirements gathering, project charter development, business case development through hand-off documentation and closure● Manage multiple projects simultaneously using both Waterfall, Agile methodologies● Control project scope, schedule and costs and ensure project plan is followed● Identify and track risks/issues and bring to resolution● Weekly project reporting and updating using Daptiv Project Management tool● Advocate and lead business processes, manage daily workflow of software product release through ServiceNow● Vendor and invoice management● Prepare and facilitate meetings, communicating meeting notes, action items, risks and issues to ensure project team members goals are aligned

Manage IT projects from inception to successful implementation using strong analytical skills, communication, technical teamwork and interpersonal skills while simultaneously fostering working relationships with IT department teams and clients. Participate in project meetings, communicating meeting notes, action items, risks and issues to ensure project team members goals are aligned. Work with end users to define user needs, communicate with IT teams to help resolve issues. Identify potential issues before they arise, strong aptitude for problem solving and customer focused. • Managed multiple projects in preparation for Epic Software System Implementation• Managed application migration for blood bank from Sunquest to SafeTraceTX in preparation for Epic Implementation• Management of IT projects from inception to successful implementation using strong analytical skills, communication, technical teamwork and interpersonal skills while simultaneously fostering working relationships with IT department teams and clients• Identify potential issues before they arise, strong aptitude for problem solving and customer focused • Managed software and hardware upgrades • New construction and facility moves, hardware and software implementations• Process development and implementation• Budget Tracking, invoice management• Contract Staff management and tracking• Vendor tracking and management• Prepare and facilitate meetings, communicating meeting notes, action items, risks and issues to ensure project team members goals are aligned• Update dashboards and weekly status reports • Work with end users to define user community needs and work with IT teams to help resolve issues and process improvements• Sharepoint administration• Familiar with Agile and Waterfall methodologies• CompTIA Project+ certified

Simultaneously manage multiple projects, primarily related to computer infrastructure and vendor management. Created processes for vendor negotiation and equipment tracking to reduce costs. Full project management from initiation with requirements gathering through closing with formal review process.Strategic Leadership & Process Management Accomplishments Manage all IT computer ordering and procurement  Manage lease coordination for over 900 computers Manage invoice paying and internal department charge back records Manage new hire on boarding process and equipment scheduling Negotiate equipment pricing and make hardware recommendations Manage day to day equipment install schedule

Leader of helpdesk staff, daily workflow coordination, new hire trainingManaged budgeting and lease coordination for over 600 workstationsManaged bill paying for IT infrastructure groupDaily checks of servers, network upgrades, service packs etc. on Windows 2000 networkConfigured, maintained, and served as trouble shooter for all Windows equipment, Exchange, Oracle application, and Secure Corporate Motorola Mainframe accounts for 2 Motorola sites and over 650 usersAssisted Network Administrator in all functions i.e., daily checks of 9 servers, network upgrades, service packs etc.Led and managed equipment rollouts for 2 Motorola sites, migrating and training over 600 users from Macintosh environment to Windows environmentInvolved in data management and storage solutions projects. Led team in the replacement of over 650 HP desktops with Dell desktops