Joanne Burrows Email & Phone Number

===========Overview:I am an articulate, analytical, and results-oriented senior IS business improvement specialist, quality assurance expert, and manufacturing engineer with a proven ability to add significant business value. I am a creative professional with expertise in driving continuous improvement, championing best-in-class quality standards, and providing senior leaders with the data needed to facilitate strategic decisions. I have more than 10 years of experience in quality management and manufacturing engineering and possess an in-depth knowledge of manufacturing processes, quality assurance registration requirements, process improvement initiatives, and defect reduction. ===========Career Snapshot:As Senior IS Business Process Analyst at Haworth Inc., I developed an outstanding track record of success in driving increased efficiency, quality standards, and productivity for a major US company with 7,000 employees and over $1B in annual sales. In this role, I lead business process, systems, and technology planning and design for Haworth’s global business operations. In my role as Quality Manager for Haworth, I maintained the entire quality management system for a factory with 600 staff members. ==========Accomplishments:► Integral member of a multi-functional team that delivered SAP implementation at US manufacturing plant► Reduced defects by 35% by designing & implementing control plans and collaborating with operations► Fulfilled ISO 9001:2000 requirements by reporting & ensuring correction of non-compliance incidences ===========Areas of Expertise:✔ Manufacturing Engineering

Listed skills include Continuous Improvement, Root Cause Analysis, Project Management, Process Improvement, and 37 others.

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  University Of Calgary

  Manufacturing Engineering