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Joanne Griffith personal email
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I am a User Experience Research professional with a managerial background who is a team player with strong collaboration and communication skills. Experience working on cross-functional teams. A user advocate who is passionate about user-centered design and developing solutions that positively affect businesses, their clients and products. Recognized for developing, evangelizing, and managing user experience research teams and incorporating usability engineering into all phases of product development lifecycle. Expert in identifying, designing, planning and implementing appropriate user research methodologies for client-facing enterprise-wide web-based applications. User Experience Research experience include: • Task analysis• Information architecture• Focus groups• Usability testing • Field research• Iterative UX research• Wide-scale client interviews• Developing/executing surveysCore Competencies:• Team management• Organizational skills• Client relationships• Process optimization• Stakeholder relationships
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Ux ResearcherPepsico Sep 2022 - Aug 2023 -
Lead User ResearcherThomson Reuters Aug 2014 - Aug 2022New York, NyResponsible for establishing and growing the UX research group within a UX design organization. Conduct UX research activities including discovery, task analysis, usability testing, surveys, personas, user journeys, stakeholder workshops, and observational research.
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User Experience Researcher, Meridian Health (Contractor)The Creative Group May 2014 - Jul 2014User researcher for a new patient application. Responsibilities include writing proposal, screener, test script, user recruiting, conducting usability test sessions, analyzing results, write results report and presentation, and presenting results to Marketing, vendor partner, and CEO.
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Ux Manager (Contractor)Wisdom + Craft Dec 2013 - Mar 2014Wisdom + Craft, Old Bridge, New Jersey (Contractor) UX ManagerIndependent contractor working on a UX project for a Fortune 500 company. Responsibilities included:• Developing research plan, discussion guide, findings research report• Cross functional collaboration with stakeholders
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User Experience Researcher & ManagerAdp 2006 - 2013Developed and successfully executed proposal for ADP’s first User Experience Research team and was responsible for managing up to 5 UX researchers. •Played a key role in evangelizing UX research through meetings and presentations that led to the successful integration of user research into SDLC.•Fostered an environment of strong multi-disciplinary collaboration and creative problem-solving.•Evaluated the scope of projects and provided high-level estimates for UX initiatives.•Prepared and oversaw team’s yearly budget.•Identified, designed, planned, and implemented appropriate user research methodologies for client-facing enterprise-wide web-based applications. Experience includes task analysis, focus groups, client interviews, usability testing, information architecture, and surveys.•Collaborated with stakeholders and cross-functional teams – including interaction designers, product managers, business analysts, and developers - to identify goals that aligned with business needs, product requirements, user requirements and technology constraints.•Conducted user-centered design activities on ADP portal, client portals, HR, Management Compensation, Benefits, Payroll, and 401(k) web-based applications and company website ensuring consistent look and feel across ADP client applications.•Developed a user research participant database that significantly reduced amount of time required in recruiting corporate clients for participation in user research. -
Information Development Services Technical Writer, Project Leader, ManagerAdp 2002 - 2006Member of a technical writing management team who was responsible for the development and implementation of online help, error messages, and embedded help for both web-based and mainframe applications. Managed a team of up to 11 technical writers in a fast-paced environment. Participated with product teams to identify appropriate product information scope, requirements, and objectives to lead team to successful design and implementation of information.-Edited team information deliverables.-Developed the information architecture, navigational labels, and embedded help for both the company-wide associate portal and departmental portal.-Participated in department strategy for development of both internal and external user information.
Joanne Griffith Skills
Joanne Griffith Education Details
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Randolph High School -
Psychology -
Ux Certificate Program -
Agile AllianceAgile 2011 Conference
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User Interface EngineeringUie Conferences
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Human Factors InternationalCertified Usability Analyst (Cua
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Humanities/Humanistic Studies -
Randolph High School
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User Interface EngineeringUie Virtual Seminar Series
Frequently Asked Questions about Joanne Griffith
What is Joanne Griffith's role at the current company?
Joanne Griffith's current role is RETIRED Lead User Experience Researcher.
What is Joanne Griffith's email address?
Joanne Griffith's email address is jo****@****ers.com
What is Joanne Griffith's direct phone number?
Joanne Griffith's direct phone number is +120131*****
What schools did Joanne Griffith attend?
Joanne Griffith attended Randolph High School, Montclair State University, Bentley University, Agile Alliance, User Interface Engineering, Human Factors International, County College Of Morris, Randolph High School, User Interface Engineering.
What are some of Joanne Griffith's interests?
Joanne Griffith has interest in Children, Civil Rights And Social Action, Human Rights, Animal Welfare, Arts And Culture.
What skills is Joanne Griffith known for?
Joanne Griffith has skills like Usability Testing, User Experience, Sdlc, Requirements Gathering, Technical Writing, Requirements Analysis, Business Analysis, Software Project Management, Scrum, Visio, Agile Methodologies, Saas.
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Joanne Griffith
Executive Leadership | Chief Content Officer @ American Public Media Group | I Make Space For Creatives To ThriveLos Angeles Metropolitan Area5scpr.org, janehannahmedia.com, kqed.org, americanpublicmedia.org, kpcc.org4 +162658XXXXX
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4fuse.net, questdiagnostics.com, questdiagnostics.com, questdiagnostics.com4 +151361XXXXX
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