I am an results-driven with strong passion for my current role that combines leadership, strategy formulation, customer service, marketing and communications. I am experienced in the areas of Account Management, Business Development, Marketing, Budget and Cost Control, Stakeholder Engagement, Financial Management, Project Management, Audit and Compliance, Reporting and Administration gained from over 11 years' employment history within finance sector.Key to my success is my capacity to cultivate and maintain relationships with key stakeholders and implement high-impact customer service initiatives. Being a strategic thinker, I thrive on being an integral part of planning and direction setting to improve processes; drive performance and growth, achieve positive results and ensure continued success. With my expertise in account and relationship management functions, coupled with my dedication to providing an exceptional level of client service, I excel at identifying unique client needs and requirements; developing and implementing strategic solutions to meet, and surpass, service expectations and requirements.I possess strong work ethics, and hold a solid record of team leadership, subject matter expertise and relationship management. Throughout my career, I have been an effective leader and member of the team, working effectively even under demanding situations.