Joanne Foo Email & Phone Number

• Performed daily natural gas nominations tailored to operating modes to avoid excess consumption charges• Conducted validations of raw material consumption data• Interfaced with pipeline customers to obtain and verify data related to the volumes of products delivered. Investigate and resolve discrepancies between reported and actual delivered volumes, coordinating with customers and Commercial Team as required.• Initiated MOC requests for modifications in processes, worked with multidisciplinary team to conduct RA and oversee execution of approved changes• Studied and analyze the reason behind logic bypasses. Work with multidisciplinary team to resolve these bypasses with long-term actions.• Conducted training for operators on new process implementations • Regularly updated operator routines based on shift team feedback and operational requirements to ensure reliable and safe production processes.• Worked alongside shift team to create comprehensive action plans for planned outages.

• Managed and reduced standing alarms in the plant by studying the process & working with Operators, Control and Instrument Department and Technical Service Department• Worked with operators to understand and implement SOP for processes, updated P&ID where discrepancies are observed and ensured routine schedule checks were carried out by operators• Acted as liaison between the operations team and Chinese partners to study and understand the operational processes of electrolyzer systems • Involved and assisted in SIS/ SIL Loop Check in Turnaround 2023• Participated in 90% Model Review and FAT of Alkaline Electrolyzer plant• Work closely with project managers, engineers, and other stakeholders to understand operational and material requirements of project. Ensure that materials to be provided by project team aligned with project timelines.• Pre-Commissioning & Commissioning of Alkaline Electrolyzer plant in Singapore• Collaborated and drive the closure of PSSR Action items for Alkaline Electrolyzer Commissioning with stakeholders

Technical Service Department • Established the list of Critical Check Valves (CCV) in the plant and categorized CCV based on criticality, for preventive maintenance (PM) works, as part of process safety project. This was performed by studying P&ID, previous HAZOP reports, and understanding process conditions where check valves are installed • Developed an automated power consumption monitoring dashboard using Tableau, displaying previous month data to hourly data for the tracking of power consumption within the plant • Collaborated with APAC Digitalization Team to construct automated web scrapping of Uniform Singapore Energy Price (USEP), used in tandem with power consumption data for power planning and outage planning • Performed Material and Component Balance analysis for Air Separation Unit (ASU) to identify product losses • Troubleshooting and analysis of process trends to account for process variance for ASU• Participated in HAZOP for Gasification process • Assisted in P&ID markup and collaboration with stakeholders for de-commissioning of charge oil line for gasifier

• Attend to customers’ needs, make suitable recommendations and up-sell products• Take orders and coordinate with chefs and bartender to ensure timely delivery of orders according to customers’ requests• Establish relationship with customers and ensure they have a pleasant dining experience• Assist in operations of outlet - opening duties and closing of sales at the end of the shift, updating of inventory• Manage delivery requests and communicating with delivery drivers above managing dine-in orders• Train incoming part-timers on operations of outlet

Singapore

• Analyzed and evaluated condenser performance• Performed equipment analysis of condenser and steam turbine using data and visualization softwares such as Microsoft Excel, Microsoft PowerBI • Developed an automated dashboard (preliminary structure) using Microsoft PowerBI for monitoring water consumption within the plant, contributing to company's digitalization efforts

• Performed in-depth keyword analysis via SEO tools • Conceptualized, constructed and edited a marketing video• Tracked statistics on Google Analytics to study the behavior of website visitors and implemented UTM tagging for online campaigns• Spearheaded Google Ads and increased unique website visitors • Conducted market research on the manufacturing industry for consumer journey mapping• Identified new accounts through LinkedIn outreach for marketing projects; manage sales pipeline

• Actively involved in site surveys, Marine Sampling and Biodiversity Surveys• Handle Environmental Baseline Study projects• Prepare and maintain identification records and case files, including documentation of animal and plant species collected during Biodiversity Surveys• Working with tight deadlines to develop report for clients in accordance to governmental guidelines• Conceptualize report outlines for Environmental Impact Assessment for various projects and implement mitigation plan

• Calibration of coffee machine and stocking up of pastries before operations• Preparing of sandwiches and beverage orders• Ensure timely delivery of orders • Manage takeaway purchases

• Organize Clients’ Portfolio and ensure they are in order• Prioritize and manage administrative duties within timeline• Multitasking and handling of assignments by 3 Managers• Contact and meet clients on behalf of Manager• Establish and maintain relationship with clients

Singapore

• Address customers' concerns• Advise on appropriate course of action• Recording of conversation details into CRM

Bachelor Of Engineering - Be, Chemical Engineering

Activities and Societies: NUS Engin Club Member (Academic Affairs), NUS Entrepreneurship Society • Devising strategies to obtain module.

Diploma, Chemical Engineering

Activities and Societies: Member of Strictly Dance Zone, Member of SPBP Mentoring, Learning Express Participant • Performance • Helping.