Responsibilities:- Assist with marketing and advertising promotional activities across their social media accounts- Brainstorm and implement new ideas in marketing strategies- Oversee all customer service across their business and social platforms

Achievements:- Meeting weekly KPI targets. Sales achievement of up to $20,000 in weekly sales during peak season- Achieve top sales among 90 other associates in the Melbourne CBD area during my time as a Christmas Casual Responsibilities:- Playing an active role in delivering high quality and friendly customer service to create a positive customer experience and preserve brand integrity. - In depth knowledge and understanding of product range to provide a personal customer experience, advising them on the best suited product based on their needs.- Supporting the store team and manager to increase revenue streams, meet store and individual KPI profit targets. -Involved in operational tasks to ensure smooth running of retail outlet such as; till use, stock inventory and other administrative task.

Responsibilities:- Working remotely to assist with marketing and advertising promotional activities across their social media accounts- Brainstorm and implement new ideas in marketing strategies- Write copy for social media posts and publications- Write copy to help promote other small business in Malaysia during trying times of the pandemic - Prepare promotional presentation for public relations

Responsibilities - Provide recommendations to clients in increasing membership, improve growth and business performance - Conduct market research and analysing gathered data to gain understanding of client's target customer- Prepare reports, presentations and proposals at a professional level

Achievements:- Successfully assisted the company to achieve Safe Quality Food (SQF) and Halal certification - Implemented a document management system resulting in increase accessibility to organise and track filesResponsibilities: - Documentation and writing up Standard Operating Procedures (SOP) that is in compliance with HACCP, QMS, Halal and SQF- Assist in internal and external audits for HACCP and SQF respectively.- Maintaining and implementing quality standards in production facility through quality testing on raw materials, finished products, production equipment and environment. - Supported regulatory/ third party inspectors to ensure facility, equipment and operations meet or exceed all regulatory food safety and quality standards