Joanne Giordano Email and Phone Number
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Joanne Giordano is a Integrator Extraordinaire and COO passionate about people performance and results. at Wolf's Edge Integrators. She possess expertise in insurance, claims management, property and casualty insurance, workers compensation, claim and 32 more skills. Colleagues describe her as "After executing a successful turnaround at Dream Dinners, it was critical that I find a gifted Operations Executive to come alongside. Joanne’s impact as COO was immediately felt in her gift to unify teams, a critical step coming out of a difficult season. Joanne’s focus on people and culture while deploying operational and budgetary process was a perfect complement to my style. She’s an outstanding leader and manager and an asset to any company and leadership team.", "It’s rare you come across a standout talent like Joanne. I had the pleasure of working with Joanne for three years while she was at ESIS and I was at First Notice Systems collaborating on several projects. Joanne is a consummate professional - never was this more apparent when she coordinated the contact center response for the Deepwater Horizon oil spill. The Deepwater Horizon oil spill is regarded as one of the largest environmental disasters in American history. I was particularly impressed by Joanne’s ability coordinating numerous contact center vendors to provide 1,500 claim intake agents in just 6 days was exceptional. Additionally, she ran point on many of the local and federal agency communications focused compensating claimants appropriately. On a personal level, I have gotten to know Joanne well and respect her immensely. Joanne would be an asset to any team!", and "I could never say enough good things about Joanne. She truly embodies what a leader should be. Through empowerment, coaching and accountability she successfully builds teams to execute both top line and bottom line profitability. Her professional development coaching allowed me to advance my career and build confidence to be a female leader within the corporate world."
Wolf'S Edge Integrators
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Fractional Coo| IntegratorWolf'S Edge Integrators Feb 2023 - PresentWoodmere, New York, UsI currently serve as the Fractional COO for Wolf's Edge in addition to serving Wolf's Edge's clients as a Fractional COO, Integrator and Coach. -
PresidentAlways Looking Up, Llc Sep 2021 - PresentWorking with clients in varying industries from regional niche groups to Fortune 500 companies. I am passionate about delivering value and bringing big dreams to reality.* Fractional COO* Leadership Coaching* Integrator large scale projects and initiatives
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Group Leader, North SoundGiant Leap Apr 2023 - Jan 2024Seattle, UsBringing together executives together once a month creates space to collaborate and build lifelong leadership excellence that takes their businesses to a new level to deliver meaningful results and foster sustainable growth. -
Ceo Peer Advisory Group ChairVistage Worldwide, Inc. Sep 2021 - Jan 2022San Diego, California, UsAs a Vistage Chair, I am driven to push leaders out of their comfort zone and watch them succeed. By bringing together CEOs and leaders from non-competing industries, members are able to collaborate and build lifelong leadership excellence that elevates companies, strengthens communities, delivers meaningful results, and fosters sustainable growth. -
Covid SabbaticalThe Giordano Family Apr 2020 - Aug 2021My biggest accomplishment by far was using the time to reconnect with my 10 year old son. I have been able to be the mom he needed me to be during this challenging time and to help him navigate remote learning and the fear of the unknown. In addition I used the time to continue my pursuit of lifelong learning focusing on:• Reading a book a week • Audited a psychology course at Yale University• Offered pro bono mentoring services to individuals and startup businesses• Attended virtual Leadership Conferences • Networking and meeting incredible people• Business Plan Competition Judge and Mentor in Dempsey Startup Competition at University of Washington, Michael G. Fosters School of Business
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President And CooDream Dinners Jan 2019 - Dec 2019Snohomish, Washington, Us• Reduced costs by 3% in 2019, on an already extremely lean operation, while increasing salaries and expanding headcount• Increased revenue and profits while expanding our footprint of Corporate Stores from 8 to 12 in 2019 • Leveraged customer data insights that 80% of customers POS transactions were conducted on their phone, and created the new Dream Dinners mobile optimized website, upgrading our current online presence to reflect target customers’ tech and purchase behaviors• Created new SVP of Marketing position with the goal of re-positioning Dream Dinners to capture the next generation of customers, millennial mothers -
CooDream Dinners Jan 2015 - Feb 2019Snohomish, Washington, Us• Full P&L responsibility, managing multi-million-dollar budgets, and responsible for analyzing key performance indicators that were used as the basis to identify opportunities to optimize business practices, including the creation of a formalized budgeting process• Led the charge to refresh our 13-year-old brand to attract a younger demographic required to sustain the viability of our business, including the creation of a new logo and store refresh consistent with these goals • Increased SSS YOY by 10% during my tenure by implementing a Learning Management System and implementing new training based on best practices, which was delivered to store team members through our virtual Dream Dinners University platform • Launched two direct to consumer products from scratch: ShareCrate, a gift of three meals, and Corporate Crate, an employee benefit product offering weekly meal service exclusive to key corporate partners such as Chick-fil-A and Garmin• Notable key projects brought to life, Salesforce integration, mobile responsive website, intranet, LMS, SMS functionality, GP Dynamics integrations and update -
Vp Operations, Esis Health, Safety & Environmental Consulting ServicesEsis, Inc. Jan 2012 - Jan 2015Philadelphia, Pa, Us• Promoted to identify synergies and efficiencies, and reorganize a department to better support the organization during a time of aggressive growth• Supported widely dispersed domestic and international teams including offices n the U.S., U.K., and Asia • Implemented the Deltek Vision System to integrate five internal systems into a new state of the art time and expense management and billing system, which was completed on time and on budget, with a compelling ROI to save the company a couple million dollars over a three-year period and reduced our dependence on non-supported technology • Restructured department to dismantle the “silo structure” and created a solid framework to best support the overall organization, through collaboration and enabled cross selling capabilities • Full G&A Budget Responsibility -
Avp Business Support OperationsEsis, Inc. Oct 2009 - Jan 2012Philadelphia, Pa, Us• Led a home office operations team of six specialists responsible for Systems, Imaging, and Audit, Quality, Operations• Performed regulatory compliance (Medicare and Jurisdictional), SSAE 16, Operational Quality and Fraud Prevention Audits• Managed vendors and major projects, including providers of call intake work, which included moving all customers to a new vendor and building custom capabilities for large book of Fortune 500 clients • Created internal business processes to support substantial claim and call volume for the BP Oil Spill, by collaborating with the White House on down to local agencies to ensure claimants were adequately compensated post disaster • Managed the overseas vendor providing voice enabled customer service support and first level claims handling to Manila from all U.S. offices, resulting in multi-million annual savings a year -
Vendor ManagerEsis, Inc. Apr 2006 - Oct 2009Philadelphia, Pa, Us• Managed vendor for imaging services processing 20 million documents a year, and ensured that all service levels were met; in doing so we were able to reduce our real estate footprint by approximately 20% by no longer storing claims documents• Managed strategic vendor partner for call center intake that assisted in collection of predictive modeling data, including the project to transition all clients to customized solutions, custom scripting and automated feeds which gave ESIS the competitive advantage in the marketplace and helped our clients reduce claims costs significantly• Project and Vendor Manager for migration of back office services to consulting vendor in the Philippines; after project completion the company realized millions in annual savings and increased our outcomes -
Esis MpcEsis, Inc. Oct 2001 - Apr 2006Philadelphia, Pa, Us• Managed external quality and internal compliance of 16 national medical programs• Conducted audits and quality reviews to ensure performance standards met corporate expectations• Oversaw seven Midwestern states’ jurisdictional requirements related to medical bill review, PPO networks, pharmacy management, case management, and utilization review• Developed strong working relationships with ESIS Fortune 500 clients in all aspects of medical cost containment, including customized reporting and targeted strategies to increase product penetration to lower medical costs
Joanne Giordano Skills
Joanne Giordano Education Details
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Roosevelt UniversityMarketing -
University Of WashingtonPsychology
Frequently Asked Questions about Joanne Giordano
What company does Joanne Giordano work for?
Joanne Giordano works for Wolf's Edge Integrators
What is Joanne Giordano's role at the current company?
Joanne Giordano's current role is Integrator Extraordinaire and COO passionate about people performance and results..
What is Joanne Giordano's email address?
Joanne Giordano's email address is jj****@****ail.com
What is Joanne Giordano's direct phone number?
Joanne Giordano's direct phone number is (215)-640*****
What schools did Joanne Giordano attend?
Joanne Giordano attended Roosevelt University, University Of Washington.
What skills is Joanne Giordano known for?
Joanne Giordano has skills like Insurance, Claims Management, Property And Casualty Insurance, Workers Compensation, Claim, Underwriting, Risk Management, Vendor Management, Casualty, Commercial Insurance, Legal Liability, Health Insurance.
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