Joanne Tang, Csm Email & Phone Number

Burnaby, BC

• What started off as a passion project has turned into a living and breathing business. Merry Me Wedding was born out of my goal to not only own a business, but to include my love for beautiful things. I found a way to.
• Project Planning o Planned each unique event by setting event timeline, preparing decorations, and managing teams of up to 6 people. o Planned a detailed event timeline, project budget and scope into a proposal for.
• Risk Management o Planned each individual support's task in advance to prevent work duplication and schedule variances. o Personally supervised each event to provide the best response time to mitigate any unforeseeable.
• Stakeholder management o Understood stakeholders 's Tetrad (Quality, Budget, Schedule, & Scope) of their project and managing their expectations early o Scheduled regular check in to ensure all stakeholders are kept in.

Key achievements include:- Successfully launched Workday Student as part of the IRP Student Transformation & Change Management Team.- Facilitated and led a Community Support Funding program, securing funding approval for over 100 applications to support Faculty and Department transitions.- Spearheaded the execution of an Institutional Readiness Assessment.

Vancouver, British Columbia, Canada

• Admission Advisor at a Social Justice Driven University. I assist students everyday in being a small part of their journey to become future socially responsible counsellors and psychologists.My key competencies include:
• Project Management o A planning & advising committee member for the annual Commencement event o Project Manager and product owner of the Admissions Improvement project o Initial success from the project has decreased.
• Program Development & Marketing o Created feasibility report and market research to revamp a domestic program o Appointed by the Director of Admission as a subject matter expect to work with Marketing team on creating.
• Team management o Created new systems and introduced new processes based on feedback from each team members to create better communication o Designed and developed training processes and documentation based on the.
• Student Engagement and Recruitment o One of the top performer averaging at 40 appointments a month. o 40% conversion rate from lead to appointment, the highest rate across three campuses. o Domestic Recruitment project.

• My key competencies include:
• Student Recruitment o One of the highest performing members in the team o First point of contact with prospective students through written, telephone and in-person enquiries.
• Process improvement o Implemented file tracking system for documents such as Visas that help improve organization by 50%.
• International focus o Recruitment of international students from Europe, Asia and America.
• Multilingual o Fluent in Cantonese, Mandarin, and English.

Surrey, British Columbia, Canada

o An Events Manager of a new trampoline park, I was involved with the project from day one. o Being a new park with no previous employees and blueprint, I was tasked to build my team from scratch, and was given a timeline to have a fully functioning team by a month. o I interviewed, hired and trained a team of 20 events staff and their roles ranges from.

-Outreaching and maintaining relationships with business owners- Implementing and managing volunteer training and evaluation- Educating consumers on scam and fraud recognition at community events and on daily basis- Efficient in organizing and managing database on CRM system - Coordinating internal communications- Providing solutions to business and.

-Excellent customer service with experience maintaining relationships with more than 90 accounts -Helped program reached 40 families within a month through my enthusiastic and passionate outreach efforts-Supported families and communities that need assistance in energy and cost saving-Engaged closely with Asian communities that have difficulties.

-Outreaching and liaising with community partners to increase energy conservation through workshops and presentations-Coordinated and ran events that helped the program reached 40 families within one month -Analyzed departmental documents for appropriate distribution and filing-Assistance in reports and policies writing-Designed and facilitated processes.

Skills and experience include: -An 8-month practicum at the credit union where we act as their sustainability consultant to advise them on their sustainability practices -Providing a feasibility study based on a Corporate Social Responsibility (CSR) plan to the credit union -Facilitating focus groups to understand members’ expectation of their financial.

Project Management

Sbl Advanced Specialty Certificate, Sustainable Business Leadership

Education record

User Interface Design

Bachelor Of Arts (B.A.), Geography