Member of a dynamic board instrumental in strategic direction and implementation of projects to lead this non-profit focused on providing compassionate behavioral health care and related services to individuals and families throughout California. We are a mission-driven, community-based behavioral health care agency that has been empowering and supporting individuals and families to move toward resilience, wellness, and independence for nearly 60 years. Driven by compassion, science, and our understanding of root causes, we deliver high-quality prevention, treatment, and recovery services to those with complex mental health, substance use, and co-occurring needs throughout the state off California.

Director of operations, technical program management, and marketing specializing in developing innovative solutions for organizational challenges.• Increase overall business efficiency by streamlining operational processes• Implement change management initiatives to facilitate the successful adoption of new systems and processes across the organization• Troubleshoot technical issues and provide customer support for all internal and external stakeholders; work with vendors/technical teams to obtain resolutions• Train and support internal staff and external end users on new systems and processes• Manage all SaaS/internet based applications (Educational Suites, Google Workspace)• Deploy complete systems solutions migrations including data ETL, configuration, organization wide communications, and reporting• Write process documentation on best practices and maintain data in organization intranet• Oversee new and ongoing marketing, advertising, and tracking activities• Key decision maker on solutions purchases and implementation processes

Provide strategic direction and execution of goals and projects to support local businesses, promote commerce, and cultivate a vibrant economy and community within Foster City, CA and throughout the greater community.The Foster City Chamber of Commerce is a business advocacy organization. As a nonprofit 501(c)6 membership-based organization, the Chamber has been a leading champion of entrepreneurialism and economic prosperity for more than 40 years. The voice of over 600 businesses and nearly 20,000 daytime employees are represented in a network of affiliates, nonprofits and partners including businesses and professionals of all size and type, both within Foster City and throughout the local region.

Independent internet professional specializing in e-commerce and special event websites.• Work with cross-functional teams to determine requirements, deliverables, and risks to ensure timely completion of projects and alignment with team objectives• Design, develop, and manage unique/special projects for corporate, small business, e-commerce, and subscription websites while adhering to the best UI practices• Identify solutions/vendors and manage scope, development, delivery, and budget of projects• Manage customer communication, expectations, scheduling and invoicing• Manage external customer Help Desk ticket queues• Write and update web site content compliant with best practices for SEO• Configure and report site analytics• Create web marketing content and graphics

Independent internet professional for Sun Microsystems, Inc. / Oracle Corporation Integrated Marketing, Web Marketing, hardware/software Product Marketing groups, and Web Engineering groups• Collaborate with cross-functional groups to streamline technical launch processes for future repeatability and efficiency across the enterprise• Program manager for web launches with Integrated Marketing, Sun.com Web Marketing, hardware/software groups, Sales, Product Marketing, Education, Web Engineering and key stakeholder groups• Architect, create, and develop complete user-friendly websites • Develop content for extranet and intranet sites, wikis, and product announcements• QA servers for IT and Engineering using self-developed testing suites• Administer and troubleshoot website issues with IT, Engineering, and Marketing groups• Deploy global code and branding updates to Sun.com website (30,000+ pages)• Perform metrics analysis and reporting• Support internal technical Service Desk ticket queues and external customer Webmaster inquiries

• Facilitate project/program planning in support of project objectives, definition, risk management plans, and overall schedule development• Gather customer project information through on-site interviews, phone interviews, and review of key project documentation• Develop and write instructional materials for basic and advanced project management “Train the Trainer” courses• Provide on-site project management support for Fortune 500 companies• Conduct project management process assessments and recommend process improvements for organizational change