Coaching & Mentoring / Executive and Leadership Development. In any organization, good talent is difficult to find and retain. An executive's positive start in a new organization can be the beacon of a rewarding job experience for both she or he AND the company. I am excited to partner with MoreTalent in the role of executive mentor/coach. It's a wonderful opportunity to coach and mentor new and existing leaders and assist them in an easy transition to their new roles or enhance their existing ones. MoreTalent Global and its job placement coaching supports companies to help ensure that new hires engage quickly with the cultural DNA and have a smooth start connecting with peers and supervisors successfully.

Currently partner with national franchises to identify best new sales opportunities, maintain customer contact, get referrals and grow sales. I also identify larger opportunities for local outside sales teams for follow up and next steps. I coach and mentor teams to achieve higher levels of performance. I assist in pipeline development, web lead generation, follow up and conversion.

Currently work with small business owners to identify best new hires, onboard and train team members with a focus on sales and marketing initiatives. Coach and mentor teams to achieve higher levels of performance. I also pinpoint new business opportunities via inbound and outbound lead follow up and conversion.

I have a consultative, relationship-oriented approach and a proven track record of strong customer service, coaching business owners, their people and growing the top line. I've added value to the franchise network by providing strategic direction and support which improved bottom line revenues year over year. Contributed to the identification and development of best practices in the area of sales, marketing and customer service that positively affected new and seasoned franchises. Inbound and outbound sales development, event execution strategies, web lead expansion and conversion.

I provided coaching and advice to the Carnegie franchise network to motivate and encourage their sales teams that ultimately improved their bottom line. I developed online and instructor led sales training for franchise associates. Global Carnegie associates participated in these programs from 2002 through 2010.

I managed and built customer interest in Dale Carnegie Training solutions in Kuwait. I worked with a team of 15 licensed Dale Carnegie trainers to provide training solutions to top Kuwait organizations.

Responsible for the profit & loss, budgeting, sales, marketing, customer satisfaction and staffing for the flagship branch of Dale Carnegie Training in New York City. I provided advice and assistance in hiring and recruitment - as well as trained and managed sales, marketing and delivery teams.

Managed and advised Dale Carnegie franchise owners on business success, sales and marketing strategies and overall key result areas .

As General Manager I was responsible for the profit & loss, budgeting, sales, marketing, customer satisfaction and staffing for the entire GREATER New York City area. Responsibilities included but are not limited to the following:•Oversee operations, sales, marketing and customer service,•Identify and address key strategic barriers and opportunities critical to the success of local sales operations.•Identify potential new opportunities and develop prioritized sales plan. Work with dedicated sales team to secure new business.•Co-develop marketing tools and frameworks and execution alongside Home Office marketing team with the goal of maximizing lead generation.•Forecast revenue and expense streams, and manage a full P&L.•Maintain and build brand image.•Titles reporting: Account Manager, Sales Manager, Training Manager Admin Manager