Krissy Reyes Email & Phone Number

Bay Shore, Ny, Us

Spearheaded the planning, implementation, and project management of onsite programs, streamlining processes and ensuring seamless coordination from inception to completion throughout the school year.Cultivated strong relationships with school stakeholders through tailored training, regular check-ins, and effective conflict resolution, resulting in enhanced program satisfaction and engagement.Provided transparent communication on implementation status, successes, challenges, and needs, fostering collaborative efforts to drive successful outcomes for schools.

Created asynchronous learning modules including videos, interactives, quizzes, and games to onboard teachers and students.Updated resource content based on user research and analyzing feedback from customer surveys and interviews. Led the update of company's customer resource library and communicated the launch details with relevant stakeholders in a timely fashion.Prioritized and delegated project tasks such as video development to team members while tracking progress from start to finish.Created marketing materials for customers to work towards company goal of increasing customer engagment.Facilitated monthly cross-departmental meetings to collaborate on ideas for customer-facing resources.

Designed presentations and facilitated over 100 online professional development training sessions for administrators, teachers, students, and parents.Onboarded and trained team members on leading customer-facing presentations. Wrote and published Zendesk support articles on the product’s implementation strategies and created supplemental resources for customers.

New York, Ny

Managed unit plans by adhering to school timelines and scope of the assigned curriculum.Constructed presentations and executed daily lesson plans aligned to Common Core standards and differentiated instruction for all types of students.Advised students in academic, personal, and career goal-setting and socio-emotional development as an advisory teacher.Planned events such as field trips, guest speaker panels, and end-of-unit presentations from planning to execution to closing.

Tutored high school students in English Language Arts, Social Studies, Spanish, and French at an after school enrichment program.

Bronx, Ny

Taught ELA, Social Studies, and ELD to 6th grade students.

Provided feedback to college freshmen on college level writing.

Master'S In The Science Of Teaching, Adolescent Education, 7-12

Bachelor Of Arts (B.A.), English (Literature And The Mind) And Theater (Playwriting); Minor In Proffesional Writing (Editing)