Joanne G. Email & Phone Number

Luton, GB

London

Brent

• Effectively monitoring and supporting service delivery to the end users; ensuring systems, methodologies and processes are followed. Responsible for end to end Service Delivery Management within the IT team.ITIL v3.
• Telecommunications – VoIP and ADSL connections into over 200 buildings
• MPLS – including WAN and LAN connections into all main offices and failover testing… Show more Effectively monitoring and supporting service delivery to the end users; ensuring systems, methodologies and processes are.
• MPLS – including WAN and LAN connections into all main offices and failover testing
• MFD – Xerox and Ricoh Multi-Functional devices across the portfolio
• IT Services – 1st to 3rd line support

London, United Kingdom

London, United Kingdom

Facilities Consultant for a non for profit Housing Association. To assist the Facilities department at Metropolitan with the implementation of new services into their portfolio. Engaging with key stakeholders to gather information on new services Writing reports on findings and presenting back to Head of Facilities Design and implementation of new MAC.

• London Facilities Manager. Responsible for Tiscali property portfolio across the London region.Reporting directly to the Director of Facilities this short term maternity cover position included -
• Responsibility for all locations within the London area including tenanted buildings within the portfolio.
• Reviewing rents, rates and leases along with recharging of costs
• Maintaining all working relationships with current suppliers
• Building services including M&E, Health… Show more London Facilities Manager. Responsible for Tiscali property portfolio across the London region.Reporting directly to the Director of Facilities this short term.
• Building services including M&E, Health and Safety and all Soft Services