Joanne Loubriel Email & Phone Number

I lead employees in the East Region that identify as Hispanic/Latinx and Allies in career development, local outreach programs, and diversity, equity, and inclusion efforts through key events throughout the year. I look for opportunities to partner with other ERG groups on issues that intersect and affect different communities to develop quality.

I lead and manage the DEI Program for US Consumer Market Claims, including planning and execution of organization’s strategy in attracting, retaining, and developing best in class talent in accordance with the company’s global Diversity, Equity, and Inclusion efforts.

Lake Mary, Florida

I coached and inspired an elite team of highly skilled Complex Casualty Claims Resolution Specialists to deliver best in class customer service to policyholders and expertly handle claims involving serious and catastrophic injury claims through creative investigations and effective negotiations, maintaining exceptional quality on an inventory of $30M in.

Florida, United States

I lead employees that identify as Hispanic/Latinx and Allies in career development, local outreach programs, and diversity, equity, and inclusion efforts through key events throughout the year. I look for opportunities to partner with other ERG groups on issues that intersect and affect different communities to develop quality programming that would enrich.

Orlando, Florida Area

Bodily Injury Claims Team Manager - Complex TeamsLed team to make effective recommendations to key stakeholders and ensure best in class service delivery to customers as they handle over $20 million in allocated reserves on complex claims, including serious, often catastrophic injuries. Inspired my team to create innovative solutions to deliver best in.

Orlando, Florida Area

Handled $5 - $10 million dollars in allocated reserves on catastrophic and litigated claims. Investigated and resolved claims from the coverage phase through verdict at trial.

Orlando, Florida Area

Ensured evaluation accuracy and provided coaching and feedback to peers and the leadership team. Developed training modules to address opportunities for improvement.

Orlando, Florida Area

Investigated and resolved claims on behalf of policyholders within company guidelines.

Bachelor Of Science (B.S.), Insurance

Activities and Societies: Risk and Insurance Society, Hispanic Society Majored in Risk Management and Insurance and learned about the.

Master Of Business Administration - Mba, Project Management