Joanne Callahan

Joanne Callahan Email and Phone Number

Business Analyst at Liberty IT Solutions @ Liberty IT Solutions
herndon, virginia, united states
Joanne Callahan's Location
Dallas-Fort Worth Metroplex, United States
Joanne Callahan's Contact Details

Joanne Callahan personal email

n/a

Joanne Callahan phone numbers

About Joanne Callahan

Enthusiastic, versatile business analyst, SQA analyst, scrum master and test coordinator with extensive experience in Agile Scrum and Waterfall development methodologies. Proactive team player committed to doing what's best for the client and the project. I have a strong track record of improving project processes, enhancing the user experience, discovering critical defects early in the testing cycle and consistently meeting stringent deadlines. In addition, I have a mid-level public trust security clearance and am an experienced user of Rational tools: Rational Team Concert, ClearQuest, DOORS and Test Manager.

Joanne Callahan's Current Company Details
Liberty IT Solutions

Liberty It Solutions

View
Business Analyst at Liberty IT Solutions
herndon, virginia, united states
Website:
libertyits.com
Employees:
358
Joanne Callahan Work Experience Details
  • Liberty It Solutions
    Business Analyst
    Liberty It Solutions Apr 2018 - Present
    Garland, Tx (Remote Office)
    At Liberty IT Solutions, I am performing functional analyst tasks for the Enrollment System Modernization (ESM) Project on the Veterans Administration (VA) account.
  • Leidos
    Computer Systems Analyst
    Leidos Oct 2016 - Mar 2018
    Dallas/Fort Worth Area (Remote Office)
    At Leidos, I am performing functional analyst tasks for the Enrollment System Modernization project on the Veterans Health Administration account. I have accomplished the following: Elicited requirements, wrote functional specifications and reviewed test scripts for the Enrollment System (ES). ---- Developed enhancements that fulfilled complex VA business requirements and enabled ES users to easily access the standard data reference tables and provide more detailed information about a veteran’s date of death, ----Developed strong relationships with the Master Veteran Index (MVI) team.---- Successfully elicited and documented requirements without having access to the VA system during my initial time on the project.----Wrote a document that showed analysts, developers and testers how to use the Rational Collaborative Lifecycle Management (CLM) processes to track a user story. Won kudos for making complex processes easy to understand.
  • Hewlett-Packard Enterprise
    Business Analyst
    Hewlett-Packard Enterprise 2009 - 2016
    Plano, Tx
    At HPE, I performed functional analyst and tester tasks and helped write proposals for the Military Health Veterans Affairs (MHVA) and Immunization Information Systems (IIS) accounts. I accomplished the following:Performed business analyst assignments, including database verification, for the IIS account at state public health departments in compliance with CDC regulations and the Vaccines for Children (VFC) program.----- Developed enhancements that eliminated paperwork and streamlined vaccine wastage and returns processes. Gathered requirements, wrote user stories, managed the change control process and performed functional testing for the Pharmacy Enterprise Customization (PECS) project on the MHVA account.----- Developed enhancements that eliminated paperwork and made it easier for the client to track and update PECS records.----- Implemented process improvements that made it easier for the team to track project progress.Acted as a scrum master for a six-month PECS development cycle release and helped coordinate pre-production testing. ----- Created team-building techniques that enabled the PECS team to meet its Sprint deadlines.Helped write a PECS proposal, from the RFI/RFP/RFQ stage through proposal submission, that resulted in a PECS task order award. Performed business analyst tasks for other projects on the MHVA account. Gathered requirements, wrote functional specifications and performed functional testing for the Computerized Patient Record System (CPRS) project. I enjoyed mentoring new analysts and testers on that project.While I was on the CPRS project, I won a Pharmacy Informatics Award for Outstanding Service to Veterans.
  • Electronic Data Systems (Eds)
    Senior Technical Writer
    Electronic Data Systems (Eds) 2004 - 2009
    Plano, Tx
    During my time at EDS, I developed technical and project management documentation, managed processes, and helped write system requirements and proposals for the Electronic Data Systems Veterans Administration (EDSVA) Account. I won kudos from the client for making the documentation accessible to users with disabilities. I also won a Special VA Award with other team members for the successful delivery of three challenging software releases.
  • Venturi Technology Partners
    Senior Technical Writer
    Venturi Technology Partners 2002 - 2004
    Birmingham, Alabama
    Venturi sent me to EDS and I created, developed, edited, and reviewed technical documentation for the EDS-VA Account. I provided documents that clarified government mandates and kept up with project changes.
  • Metasolv Software, Inc.
    Technical Writer
    Metasolv Software, Inc. 2000 - 2002
    Plano, Tx
    At MetaSolv, I created, developed, edited, and tested context-sensitive, web-based Online Help systems for the Telecom Business Solution, also known as The MetaSolv Solution.Customers liked my documentation for its clarity and usability.
  • Alcatel Usa, Inc.
    Technical Writer/System Test Engineer
    Alcatel Usa, Inc. 1989 - 2000
    Richardson, Tx
    At Alcatel, I wrote and managed documentation for all digital and optical cross-connect products. I also wrote and executed test procedures for digital cross-connects. Among my accomplishments:---- Initiated and implemented manual development and review processes which raised Technical Publications Department productivity by 70%.---- Developed, managed, and edited the user reference manuals for five cross-connect products. AT&T and Telcordia customers lauded the manuals as "the best in the business.” ---- Developed and executed the Final Acceptance Test of the RDX-31 (Rockwell Digital Cross-Connect), which resulted in its successful initial field release.---- Wrote and presented a technical paper on The Final Acceptance Test Process and Future Developments at the Society of Women Engineers Convention, 1991.

Joanne Callahan Skills

Business Analysis Requirements Analysis Requirements Gathering Agile Methodologies Sdlc Testing Integration Scrum Software Development Life Cycle Project Management Software Documentation Technical Documentation Telecommunications Editing Business Process Improvement Visio Software Quality Assurance Lean Six Sigma White Belt

Joanne Callahan Education Details

Frequently Asked Questions about Joanne Callahan

What company does Joanne Callahan work for?

Joanne Callahan works for Liberty It Solutions

What is Joanne Callahan's role at the current company?

Joanne Callahan's current role is Business Analyst at Liberty IT Solutions.

What is Joanne Callahan's email address?

Joanne Callahan's email address is jo****@****bal.net

What is Joanne Callahan's direct phone number?

Joanne Callahan's direct phone number is +120552*****

What schools did Joanne Callahan attend?

Joanne Callahan attended University Of North Texas, Arizona State University.

What are some of Joanne Callahan's interests?

Joanne Callahan has interest in Mad Men (Tv Series).

What skills is Joanne Callahan known for?

Joanne Callahan has skills like Business Analysis, Requirements Analysis, Requirements Gathering, Agile Methodologies, Sdlc, Testing, Integration, Scrum, Software Development Life Cycle, Project Management, Software Documentation, Technical Documentation.

Who are Joanne Callahan's colleagues?

Joanne Callahan's colleagues are Janie Crawford, Michael Olsen, William Lane, Andrew Coppinger, Dan Reed, John Bourke, Dwight Steward.

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