• Overall objective was to enhance the global recruitment needs for 11 Directors (based UK, New York and Phoenix)• Worked closely with the Senior Leadership team to understand workforce requirements• Engaged with the in-house Talent Acquisition Team and external agencies to source talent• Screened CVs and coordinated all internal interviews • Joined virtual and face to face interviews alongside Senior Engineers• Coordinated and ran weekly project calls, capturing and updating all actions on the project tracker via SharePoint• Communicated weekly project status updates to the Leadership team• Initiated a new Global Loyalty & Benefits shared inbox and calendar • Implemented a lean end to end on-boarding system for new hires• Completed and submitted Offer Management Forms and MyHR Mass Change forms• Reviewed and processed Visa sponsorship requests • Prepared and communicated global organisation announcements• Led HR initiative and presented Managing Probation Periods to the Senior Leadership team• Worked within an Agile and Lean environmentKey Achievement: Improved the recruitment process for 20+ agile teams

• Logistical lead for the Accelerate Training Program being rolled out to the EMEA markets for Sales, Account Sales and FX International Payments teams (Merchant) circa 500+• Circulated invites to all EMEA cohort teams, capturing any discrepancies and changes• Ran weekly project calls capturing and updating all actions on project tracker via SharePoint• Collated and maintained Net Promoter Scores• Managed and tracked T & E and other team budgets and financials• Worked closely with key stakeholders and external partners, ensuring all relevant information was readily available• Initiated and led weekly calls with training partners to align on project timeframes• Proactive approach in monitoring and managing the Field Enablement team mailbox • Built solid working relationships with internal teams and major stakeholders in the UK and EMEA marketsKey Achievement: Successful role out of the Accelerate Training Program to the Sales, Accounts Sales and FX International Payments teams across EMEA

• Primarily 1:1 support and gatekeeper to the Senior Director with extended support to her leadership team based in London, Brighton, New York and Singapore• Extensive heavy diary management. Arranged and attended high level meetings producing board level materials where needed• Managed and monitored several high-volume inboxes• International and domestic travel arrangements: researched and booked flights, hotels and car services. Negotiated best rates with preferred sponsors and partners• Reconciled monthly corporate card expenses and other department financials adhering to budget guidelines and strict deadlines for submission• Corporate Event Management: planned, managed and attended luxury travel & lifestyle branded hospitality events and showcases. Coordinated lunches and private dining functions. Ambassador for the Director in her absence. Extensive networking with major key stakeholders• Assisted Director with highly sensitive project work (Change Management)• Took full ownership to research, plan and execute quarterly all-day offsite leadership team meetings and managed all logistics throughout• Coordinated bi-annual global employee town halls: circulated invites and monitored all employees RSVPs. Produced presentation materials and engaged with relevant keynote speakers• Employee Engagement activities: Promoted healthy living and wellbeing activities for the team• Supported and mentored the wider team with their career development plans• Networked and built strong working relationships with EA’s globally and key partners across the business and external stakeholdersKey Achievement: Accompanied Director on business trips to New York and Singapore. Managed and coordinated daily schedules and agendas for both business and personal meetings and team events

• Primarily supported VP with additional support to 5 Directors (2 based in Phoenix) • Arranged and managed complex high-level meetings across multi time zones• Arranged business travel and building itineraries and meeting agendas for such trips• Preparation, reconciliation and submission of VP’s monthly corporate card expenses • Collated agenda items for weekly leadership meetings / took minutes and distributed• Organisation of quarterly Town Halls for VP (via video and Telepresence)Key Achievements: Formulated team meetings. Produced cost-effective travel plans