Jo Patroni Email and Phone Number
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Engagement Manager | Consultant | Researcher | Doctorate (QUT) Skilled leader of technology transformations using agile-waterfall methods with a focus on building high performance teams. Initiatives include many technology transformations within Asia Pacific and Australia. Roles include scrum lead-coach, project-program-portfolio manager, innovation specialist, workforce optimisation lead, technology transformation leadership and business process operations (BPO) management. Industries include Consulting (Tata Consultancy Services, Endpoint), Banking (Comm bank, Westpac), Retail (Toyota Finance, Woolworths), Technology (Tata Consultancy Services, IBM, Telstra), Telecommunications (Telstra) and Government (Dept. Social Services). Currently employed as an Engagement Manager with Tata Consultancy Services (TCS). Academic with journal publications on organisational innovation using social media in the retail industry and social change initiatives. Methods and theories include quantitative survey design, qualitative research, case studies, grounded theory, interview technique, open and closed innovation theories and social media consumer analysis from Facebook. Research published in the IEEE magazine, Information & Management journal and two global conference proceedings (EIS15, ASIC16). Current affiliations include social change research with the Action Research Centre and Digital Disruption with University of Sydney.
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Engagement ManagerTata Consultancy Services Jul 2021 - PresentSydney, New South Wales, Australia -
ResearcherAction Research Centre Ltd Nov 2020 - PresentSydney, New South Wales, AustraliaSocial enterprise research -
ConsultantEndpoint Consulting Jul 2018 - Feb 2021AustraliaCustomer Engagement consultant responsible for developing a business strategy and business case for a new Unified Communication system for Toyota Finance. -
Doctoral StudentQut (Queensland University Of Technology) Apr 2013 - Mar 2018AustraliaProfessional doctorate scholarship with Queensland University of Technology. Refer to research gate https://www.researchgate.net/profile/Joanne_Patroni -
It Innovation Specialist | ConsultancyWoolworths Limited May 2013 - Jan 2016AustraliaInnovation Specialist role which focused on promoting organisational innovation using an enterprise social media system and experimenting with new retail technologies. -
It Transformation Program ManagerWoolworths Limited Sep 2011 - May 2013AustraliaRoles involved senior IT Transform Program Manager initiatives leading commercial, organisation change and resource management initiatives.
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Project Manager | Asia Pacific Account ManagerIbm Jan 2001 - Jun 2011Australia2008 - 2011: Asia Pacific HR Delivery Manager: HR Business Process Operations (BPO) Account Management of 1000 FTEs servicing IBM's internal Human Resource business operations within Asia Pacific. 2003 - 2007: Asia Pacific HRIT Executive: HR Account Management of 150 IBM internal Human Resource applications within Asia Pacific.2001 - 2003: IT Program Manager of various Telstra business critical applications including Commission Payment System (TCPS package), Internet Billing system (MNC), Mobile Phone Billing system (MICA), DirectNet SIEBEL system and Production Support Lead for Mobile Phone Payment system (MICA). -
It Program ManagerIbm 1997 - 2001Melbourne, AustraliaIT Program Manager and Line Manager of Client Server mid range applications for Telstra (Phoenix front end system, ATLAS Campaign Management system).
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It Team LeaderTelstra 1994 - 1997AustraliaTeam leader of Data Integrity initiatives for Telstra -
Application ProgrammerAustralian Government Department Of Human Services 1991 - 1994AustraliaApplication programmer programming solutions for Dept of Social Security applications.
Jo Patroni Skills
Jo Patroni Education Details
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Retail Social Media Innovation
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Management Information Systems, General -
Computer Science
Frequently Asked Questions about Jo Patroni
What company does Jo Patroni work for?
Jo Patroni works for Tata Consultancy Services
What is Jo Patroni's role at the current company?
Jo Patroni's current role is Consultant at Tata Consultancy Services.
What is Jo Patroni's email address?
Jo Patroni's email address is jp****@****.com.au
What is Jo Patroni's direct phone number?
Jo Patroni's direct phone number is +614784*****
What schools did Jo Patroni attend?
Jo Patroni attended Queensland University Of Technology, Monash University, Monash University.
What skills is Jo Patroni known for?
Jo Patroni has skills like Business Process, Management, Change Management, Program Management, Pmp, Stakeholder Management, Project Delivery, Business Process Improvement, Project Portfolio Management, Strategy, It Management, It Strategy.
Who are Jo Patroni's colleagues?
Jo Patroni's colleagues are Selvakumar K, Vivek S, Sachin Pawar, Abhijeet Kumar Singh, Onkar Pawar, Miguel Alfonso Venegas Sanchez, Lakshmi Vanama.
Not the Jo Patroni you were looking for?
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Joanne Patroni MPA GIACD
Senior Research Consultant At Creating Communities AustraliaGreater Perth Area1creatingcommunities.com.au -
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