Joanne Poor Email & Phone Number

• Provide Addictions Counseling to over 50 individual patients.• Establish Treatment Plans with short and long term goals.• Work with clients to empower them to achieve these goals and gain a new sense of self confidence and self reliance.• Find creative methods for each client to seek a new understanding about their addiction and how that has impacted their lives.• Constantly working with clients to help them realize their own potential.• Aid clients in understbnading their relationships with their families and friends.• Help those clients who have suffered trauma to find inner peace aboaut their past and move beyond that to a brighter future.• Challenge clients to be open to new opportunities and ideas that may come their way and seize these opportunities to begin thinking about their lives in an active and alive manner.• Provide educational information to clients about substance abuse and its impact on their bodies, brains and souls.• Work collaboratively with other team members to support clients, the company and the community.• Use electronic patient records.

Baltimore, Maryland

• Facilitate daily a Men’s Group using Motivational Interviewing and Cognitive Behavioral techniques. The goal of these groups is to empower these patients to accept their new sobriety as a healthier lifestyle.• Created curriculum for this phase of their treatment.• Maintain accurate daily records that are COMAR compliant. Patient records are recorded in both Credible and SMART software systems.• Provide individual addiction counseling to a caseload of twenty patients. This includes aiding patients with the legal system as well as finding transitional housing.• Participate in weekly staff meetings.

Baltimore, Maryland

• Established patient-centered, one-on-one therapeutic client relationships characterized by empathy, respect, and a desire to move clients along the motivational interviewing continuum.• High percentage of clients became compliant with the program protocol.• Case Management skills involved cultivating effective relationships with referrers, families, payers and staff.• Developed curricula and ran didactic, interactive groups on a wide variety of topics such as Wellness, Life Skills and Drug Education. • Maintained accurate, complete records which were well written and in compliance with COMAR and Utilization Review standards.• Performed intake and assessments.• Provided treatment and discharge planning.• Coordinate care with legal system, inpatient programs or other agencies.• Entered data into SMART system and other patient online databases.• Provided monthly reports to improve and monitor program performance.• Participated in team meetings and supervision.

Crownsville, Maryland

• Provided individual substance abuse counseling for clients and created timely documentation for utilization review and assessment.• Participated in weekly Clinical Team meetings.• Met weekly with clinical supervisor.• Created new curricula and led a variety of didactic and experiential groups.

Baltimore, Maryland

• Public Relations: Created “buzz” about clients’ businesses through online placement and using traditional media designed to increase market presence.• Marketing: wrote marketing plans that incorporated long-term and short-term sales and marketing objectives. • Created cost-efficient methods to attain sales goals.• Tracked results and tweaked plans to improve outcomes.• Advertising: wrote, designed and placed ads in all media.• Online Marketing: reviewed clients’ websites, implemented online marketing strategies that included social networks, articles, Facebook, Twitter, banner ads and Google AdWords.• Several clients reported a 30% increase in revenue after six months with Easy Access.

Baltimore, Maryland

• Founded DolCom, a full-service advertising and public relations agency.• Started company with $500 and grossed over $40 million in sales. Sold company in 2008.• Generated all sales for the company by developing and maintaining long-term relationships with clients.• Specialized in medical and high-tech advertising, marketing and public relations that utilized unique creative approaches.• Early adopter of the Internet for marketing and sales purposes.• Developed many commercial websites that included online purchasing, instant feedback and improved market presence.• Recruited and managed staff of fifteen. Hired excellent people and motivated them to do great work.• Established TrialBuilder LLC to focus on innovative patient recruitment strategies for clinical trials. Clientele included large pharmaceutical companies, medical schools, hospitals, research institutions, and large physician practices.• Creatively wrote, produced and directed over 200 successful national advertising campaigns using a combination of TV, Radio, print and online advertising.• Used public relations expertise to produce additional exposure for clients.• Developed a “Clinical Trials Management” training course in conjunction with the University of Maryland School of Nursing. Class trained over 1,000 professionals in USA and abroad.

Associate'S Degree, Chemical Dependency Counseling

Activities and Societies: Honor society at CCBCStudied and became a trained Addictions Counselor

Prsa, Public Relations

Took special courses to become an Accredited Public Relations Specialist.

Bachelor Of Arts (B.A.), Anthropology

Received my BA in Arts and Sciences. I graduated with a degree in Anthropology.