Joanne Soon Email & Phone Number

Melbourne, Australia

- Risk Analysis & Underwriting experience in Commercial Property, Liability & Commercial Motor.- Responsible for evaluating the risk of insuring small to large businesses and uses that information to set premium pricing for CGUs insurance policies.- Assessing actuarial data to determine the likelihood and magnitude of a payout over the life of the policy.- Liaise with brokers and other Senior Underwriters to resolve queries and discrepancies as well as negotiating terms

Melbourne

- Manager of Buffalo Cookware Australia, and was responsible for the sales and marketing for Buffalo Cookware Australia across all Melbourne distribution channels.- Managed team of 8 including retail staff for two stores across Melbourne Metro.- Accountable for monthly sales revenue of over $120K.- Presented and facilitated monthly cooking demonstrations of Buffalo Cookware products to audiences of 60+ prospects which resulted in sales of over $20K each show.- Responsible for an… Show more - Manager of Buffalo Cookware Australia, and was responsible for the sales and marketing for Buffalo Cookware Australia across all Melbourne distribution channels.- Managed team of 8 including retail staff for two stores across Melbourne Metro.- Accountable for monthly sales revenue of over $120K.- Presented and facilitated monthly cooking demonstrations of Buffalo Cookware products to audiences of 60+ prospects which resulted in sales of over $20K each show.- Responsible for an annual marketing budget of $80K, in- Worked with various media outlets including TV, press, and radio.- Made appearances on several Australian National Chinese media channels including radio and TV to promote the Buffalo brand and products. Show less

Melbourne, Australia

- Consistently provided outstanding customer service and knowledge of financial advice to customers.- With multi-lingual assets (Cantonese, Mandarin, English, Hakka), in a relatively short time I could build a large regular customer base that requested for my repeat services.- Converted business loan referrals of up to $2M, and regularly provide a weekly pipeline of home loan leads of $1.3M+.- Consistent met and exceed targets at 140%.

Melbourne, Sydney, Perth

- Promoted into this position from only ten months working in the bank.- This role involved added experience in financial products and services in order to have more complex financial discussions with a wider range business and consumer clients.- Excelled in insurance sales and referrals and consistent exceeded her targets by 120%, averaging a daily referral rate of 2.4 leads in FY10.- Recognised by senior management and was awarded with a Regional Manager's Award for outstanding… Show more - Promoted into this position from only ten months working in the bank.- This role involved added experience in financial products and services in order to have more complex financial discussions with a wider range business and consumer clients.- Excelled in insurance sales and referrals and consistent exceeded her targets by 120%, averaging a daily referral rate of 2.4 leads in FY10.- Recognised by senior management and was awarded with a Regional Manager's Award for outstanding contribution to the business in Q3 FY09 and Q1 FY10. Show less

Melbourne, Sydney, Perth

- Over 2 years of career working for Australia's largest retail bank.- During this time, worked in 6 different branches across 3 different states (Sydney: CBD Chinatown, Pitt Street, Haymarket; Melbourne: Milleara Mall, Perth: Hay Street Mall).- Large amounts of cash handling, and working in autonomy.- Providing 10/10 customer service regularly- Customer service and professionalism was recognised by management and was quickly promoted only 10 months working for the bank.