Joanne Chow Email & Phone Number

Burnaby, Bc, Ca

Vancouver, British Columbia, Canada

Improves current user experience for Salesforce Community Portal with over 800 individual users, writes design documents for necessary features and fixes urgent bugs in legacy Javascript codeBoosts team efficiency by 23% through streamlining procedures, technical implementation and enhancement of Salesforce custom objects, as well as creates monthly reports based on internal data to facilitate communicate among government agencies , such as Canadian Revenue Agency and Ministry of Finance to maintain 58k filming jobs ($ 1.8B in labour spending) in BC during COVID (Impact Report 2021)Maintains good communication with over 1000 film and television producers, entertainment lawyers and accountants worldwide and articulates accurate tax credit information and estimation based on legislation, and approves over 600 BC film and television tax credit applications (~60% of all film and TV projects in BC)Improves the performance of new Business Analyst through condensing and simplifying standardized training, accelerates their performance and mentors new recruits on file review procedures, company culture and vision statements, and demonstrates communication etiquette with film production personnels

Vancouver, Canada Area

Reviewed and created budget and schedule breakdown for feature film shooting scripts per industry standard, based on film crew availability and unions pay scale, and wrote reader’s reports with constructive comments to scriptwritersSuccessfully linked film financiers with relevant stakeholders and successfully filed various funding applications, including tax credit certificate and calculation Sorted and managed account payables, vendor invoices and petty cash, and organized collection of residency documents of cast and crew members

Mountain View

Built and release a Trampoline app that redirect user from Google+ Photos to Google Photos and led to 50% of new download of the application of the day of Google Photos launchEnhanced user experience by enforcing accessibility (a11y) and internationalization (i18n) requirement (date format, Right-To-Left)Implemented features including Google Photos assistant view swipe dismiss function, manual backup and auto backup settings view with Java in Android StudioAdapted internal A/B testing and product launch infrastructure within the Google Service framework to facilitate feature launches and creates reports on feature impact.Rebuilt G+ photos (android) UI to match new Material specifications within tight deadline

Participated in Subserveo compliance project and attended daily scrum meetingsCreated Selenium tests in Java and built automated daily testing framework in Gradle (similar syntax as Groovy) Rewrote legacy SQL Stored Procedures in order to simplify code to use a maximum of just 3 select statement and got rid of lagging issue due to the use of multiple cursorWorked against Subversion source code versioning system and JIRA bug logging system.

Participated in ZoomTee Golf project Point of Sale (POS) division and attended scrum meetingsImplemented features, such as discount transaction button, product exchange and cash back functions, by modifying existing Java codes with more than fifty classes and modifying and cleaning up databasesFixed issues reported by customers and ensured our program satisfies customers' needs, wrote user manual to assist customers' training, and tested and debugged codes; as a result, over 90% of reported bugs have been fixedConverted JAR file into automatic-update SQL script by designing and implementing a Java applicationWorked against source code versioning systems such as Subversion and Microsoft Visual Studio Team Explorer

Tested and debugged features in new Realtor.com projectModified existing test cases and created Functional Acceptance Simple Test (FAST) and Release Acceptance Test (RAT) for components of the website, such as search result pages, bing map and facets performanceRan black box testing test cases and entered bug reports in Seapine TestTrack Pro for issues found by me and teammates, including on-site and off-site QA testers and developers

B.A.Sc, Software Engineering

Activities and Societies: Electrical and Computer Engineering Student Society, UBC Beads and Crafts Club, UBC Solar

Education record

Education record