Joanne Vocal

Joanne Vocal Email and Phone Number

miami, florida, united states
Joanne Vocal's Location
Pampanga, Central Luzon, Philippines, Philippines
Joanne Vocal's Contact Details

Joanne Vocal work email

Joanne Vocal personal email

n/a
About Joanne Vocal

Joanne Vocal is a Bartender at Royal Caribbean Group. She possess expertise in technical support, windows server, telecommunications, troubleshooting, network administration and 9 more skills.

Joanne Vocal's Current Company Details
Royal Caribbean Group

Royal Caribbean Group

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Bartender
miami, florida, united states
Website:
rcgcareers.com
Employees:
19513
Joanne Vocal Work Experience Details
  • Royal Caribbean Group
    Bar Waitress
    Royal Caribbean Group Sep 2022 - Present
    Miami, Florida, United States
  • Soulblazing With Lisa Haisha
    Social Media Manager
    Soulblazing With Lisa Haisha Jul 2021 - Aug 2022
    Central Luzon, Philippines
    ✨ Client Engagement with her Facebook Page and Personal Account, Tiktok, Twitter, and Instagram.✨ I do simple editing of videos also for posting✨ Creating Content 5 times a week for all her social media platform✨ Scheduling and posting all her content.✨ Weekly meeting for new ideas and updates on approval to post.
  • Glitter On The Ordinary Things
    Business Owner
    Glitter On The Ordinary Things May 2021 - Aug 2022
    Philippines
    ✨ Making handcraft resin such as keychains, coasters, bookmarks, earrings, necklaces, and bracelets.✨ Setting up pick up, sending parcels✨ Ordering online for products that I can use for the resin and making sure I don't overstock.
  • The Podcast Coach
    Socia Media Manager
    The Podcast Coach May 2021 - Aug 2021
    👉 Conduct day-to-day project coordination, planning, and implementation across multiple teams.👉 Create functional and technical application documents👉 Setting up Livestream weekly.👉 Content Creation👉 Setting up Webinars👉 Processing Merchandise👉 Setting up a schedule for the client and weekly reminders.
  • The Canoe House
    Bartender
    The Canoe House Dec 2019 - Mar 2021
    Koror, Palau
    ✨ Greet guests and respond to guest inquiries and requests in a friendly and efficient manner✨ Mix and garnish beverages according to recipe and portion control standards.✨ Present and serve beverages to guests.✨ Check guests for proper identification and serve alcoholic beverages to guests in accordance withfederal, state, local, and company laws and regulations.✨ Collect and process payments from guests using the point-of-sale system, processing credit, and debit cards, making changes, and processing gift certificates, cards and vouchers.✨ Stock and maintain the bar to include beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice, and produce.✨ Cut, store and ensure product quality of all beverage-related perishables.✨ Respond professionally to inebriated guests, as needed.
  • Elilai Restaurant Bar And Grill
    Bartender
    Elilai Restaurant Bar And Grill Dec 2018 - Dec 2019
    Palau
  • Tgi Fridays
    Bartender
    Tgi Fridays Oct 2015 - Dec 2018
    Manila, Philippines
    - Making alcoholic or non alcoholic drinks. - Engaging to the guest while doing the drinks. - Order taking and serving the food for the guest. - Production of fruits and mixes for opening duties. - Cleaning and Sanitizing the bar for closing duties. - Daily inventory of BWL. - Ordering of BWL every week. - Updating paper works such as pourtest, spoilages and production sheet. - Maintaining the bar cleanliness. - Month End Inventory.
  • Western Kosher - Simpleware
    Data Entry Analyst
    Western Kosher - Simpleware May 2014 - Jun 2015
    • Update descriptions, brand names, sizes and prices of the store item.• Sending reports directly to the clients (Director and managers of the store) such as price change, invoice count and updated items.• Make sure that software/ website is properly working.• If error found on the website (Web Back End), must send a report to the CEO to fix the bug in the system.
  • Shore Solutions Inc.
    Senior Subject Matter Expert
    Shore Solutions Inc. Aug 2011 - Mar 2014
    Mandaluyong, Philippines
    My responsibilities includes checking attendance, managing break schedules, handling supervisor calls, tracking important details (manual charges, email and chat concerns), informing the clients for system issues, tracking the time when the system issue started/ended and informing internal and external clients for any update.It also requires trouble shooting the accounts before sending an escalation ticket to the clients and NOCs.
  • Rainmaker Inc.
    Customer Service Representatve
    Rainmaker Inc. Aug 2011 - Feb 2012
    Makati, Philippines
    As part of being a customer service representative, I make sure that the customer will end the call happy and contented. I give out the best in me to give them full service from call, chat, voice mail and emails. Do what's necessary and inform my superior if needed.I like to be organized my documents are properly saved. Escalation trackers are completely filled up with the important details and send it to my Supervisor or to SMEs/POCs on floor.
  • Shakey'S Pizza Restaurant
    Restaurant Staff
    Shakey'S Pizza Restaurant Aug 2009 - Aug 2011
    Manila, Philippines
    • As a Cashier, receiving payment from the guest and giving them the exact change. Processing credit card payment through terminal. Inputting the orders to POS and settle it through POS also. Make sure to do the report before leaving the store and settle the overage or shortage of the store profit. I also do Clean As You Go policy for the counter area.• As a Food Server, Greet and welcoming the guest when they enter the store, escorting them to their seats and taking order. I make sure that the order was able to get to the back of house. Checking the orders if they were served on time. I do check backs if customer still need anything and offering them special promos. Doing CAYGO aswell before leaving the dining area (backing up table napkin, polishing utensils).• As a Pizza Maker, checking skins and doughs are good to be served. Make sure that the pizza are not saggy or burnt. Doing orders like pizza and salad. Also we do the cutting of pizza.• As a Bartender, I make sure that the drinks will come out on time. (PJ, OS, softdrink, draft beer and shakes). Inventory counts for in cans are properly reported and endorsed to the next bartender. End of shift, inventory count should be tally (No shortage and overage of in cans), it should be properly reported to the shift manager.

Joanne Vocal Skills

Technical Support Windows Server Telecommunications Troubleshooting Network Administration Customer Service Billing Services Food And Beverage Food Service Operations Customer Satisfaction Time Management Sales Crm Bistro Card Representative

Joanne Vocal Education Details

  • City College Of Manila
    City College Of Manila
    Hotel And Restaurant Management
  • Araullo High School
    Araullo High School

Frequently Asked Questions about Joanne Vocal

What company does Joanne Vocal work for?

Joanne Vocal works for Royal Caribbean Group

What is Joanne Vocal's role at the current company?

Joanne Vocal's current role is Bartender.

What is Joanne Vocal's email address?

Joanne Vocal's email address is jo****@****ays.com

What schools did Joanne Vocal attend?

Joanne Vocal attended City College Of Manila, Araullo High School.

What are some of Joanne Vocal's interests?

Joanne Vocal has interest in Children, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Animal Welfare, Health.

What skills is Joanne Vocal known for?

Joanne Vocal has skills like Technical Support, Windows Server, Telecommunications, Troubleshooting, Network Administration, Customer Service, Billing Services, Food And Beverage, Food Service Operations, Customer Satisfaction, Time Management, Sales.

Who are Joanne Vocal's colleagues?

Joanne Vocal's colleagues are Deiveen Delon Salvador, Yudish Bhugaloo, Haward Packerd, Marie-Zoé Belon-Laitinen, Noor Mohammad, Rhonald Orozco, Cristian Macario.

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