Joanne Won, Pmp Email & Phone Number

United States

Drives the development and execution of synchronous education programs. This includes diligent stakeholder management, comprehensive budget oversight, and a commitment to the generation of high-quality recorded content.Collaborates with the marketing team to drive revenue through strategic campaign efforts and maintain primary responsibility for managing budgeted expenses, ensuring financial sustainability and growth.Provides thought leadership to cross-functional teams within RAPS, coordinating and strategizing departmental collaborations to optimize and harmonize education program offerings.Serves as the staff liaison to the RAPS Education Committee, managing the annual content development cycle, setting annual priorities, and ensuring up-to-date committee documentation. This includes translating learner needs into relevant topic ideas for webcast sponsors to share their expertise.Oversees the administration of executive-level education programs, such as the Executive Development Program at the Kellogg School of Management, ensuring a smooth and enriching learning experience for all participants.Establishes and uphold high-quality standards for all RAPS education offerings, implement standard operating procedures, and conduct regular analysis of customer feedback to drive continuous improvement.Team Management and Employee Development

Rockville, Maryland, United States

Supervises the development and execution of synchronous education programs, online and in-person, including identifying topic areas, regular communication with internal and external stakeholders, and management of the budget and recorded content.Oversees the management and adherence to the production schedule of RAPS' synchronous education offerings, including webcasts, virtual programs, and online workshops.Develops and manages project plans in alignment with timelines, budget, scheduling, and resources.Ensures quality control and consistency across all RAPS synchronous education offerings, based on efficient standard operating procedures and regular analysis of customer feedback.Provides plans and recommendations on the strategic direction of synchronous education programs, with an emphasis on understanding how digital assets fit into organizational strategic directions and initiatives, including but not limited to member engagement, business development opportunities, and content marketing.

Rockville, Md

• Led the organization’s efforts to quickly pivot from in-person to virtual delivery as a response to the COVID-19 pandemic.• Successfully scaled up the sponsored webcast program in one year, resulting in an increase in sponsorship revenue.• Project management responsibilities include creating project plans with internal and external resources, defining scope, understanding stakeholder expectations, and reporting on trends and areas for improvement through ongoing data analytics and customer feedback.• Developed and implemented a new dynamic project management system to better allocate resources and track progress across multiple product lines and departments. • Responsible for developing the organization's standard operating procedures for managing and delivering online education through webcasts, chapter events and intensive workshops.• Develops and manages sound operational plans and budgets across different education product lines, with an emphasis on member engagement, business development opportunities, and quality control, in support of the organization’s strategic goals and mission.• Led the live events team through two software transitions as well as significant project management process changes, and the onboarding of new team members.• Supervises a direct report and manages their professional development and productivity to ensure adherence to operational timelines, ongoing quality and process improvements, and providing effective customer service that is solutions-oriented. • Oversees the management of digital assets in the LMS for online events from development to delivery.• Utilizes user and sales data to support new initiatives, budget projections and forecasts.• Proven ability to lead teams through cross-functional efforts to promote and deliver high-quality online events and trainings.

Rockville, Md

• Develop and execute RAPS webcast and virtual program portfolio, including identification of topics areas, recruitment and regular communication with subject matter experts, tracking of registrations and revenue, hosting of live events and management of recorded content. • Work closely with marketing dept to drive revenue; solely responsible for managing the budget for online events.• Project manager for the Global Regulatory Competency Project, supported by the US FDA and WHO, to define essential core competencies of regulatory professionals and develop competency-based curricula modules and curricular frameworks.

Rockville, Maryland

Responsible for the management and weekly delivery of educational 90-minute webinars.

Arlington, Va

+ Executed webinars and pioneered social media presence to promote the mission to de-institutionalize long-term care for elders.+ Serve as a public liaison and ensure that internal and external communication flows effectively.+ Manage quarterly eNewletter content development and maintain eNewsletter subscription list.+ Manage A/V, F&B and other logistics for monthly workshops, annual conferences, on and off-site trainings, as well as internal meetings.+ Develop, design and disseminate promotional materials.+ Track all project related expenses and financial records.+ Maintain comprehensive databases of Green House® projects, applications and contracts.

Bethesda, Md

+ Conduct quality control site visits of families participating in two National Institute of Child Health and Human Development (NICHD) studies: Family Management of Childhood Diabetes (Type 1) study and the Transition from Pediatric to Adult Diabetes study.+ Develop online surveys to collect data through telephone interviews with 600 young adult and parents participating in the study, as they transitioned from childhood to adult diabetes care.+ Assist in the hiring and training of staff to conduct telephone interviews with participating families.

Bethesda, Maryland

+ Coordinate the production and distribution of the Health Behaviors of School Age Children (HBSC) survey materials to participating schools nationwide.+ Analyze and report survey results from 200 school age children, on everything from eating habits to bullying.

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Education record