Jo Ann Griffiths Email & Phone Number

Jacksonville, Florida Area

• Run weekly and daily account summary and aging detail.
• Collect on open balances over 60 days old, keeping an entire percentage for each area within company standards under 5%.
• Secure payments for assigned delinquent accounts by locating and notifying customers of their contracted payment agreement.
• Process write offs as requested by agents.
• Researched billing and invoice problems and resolved issues in compliance with established standards.
• Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.

Jacksonville, Florida Area

• Handles customers concerns, issues and complaints.
• Review contracts with customers.
• Process DMV tags and registration.
• Process transfers, titles and payments.
• Reconcile safe at night and nightly tasks
• Exceptional First Time Accuracy when processing titles

• Over $100,000 for each DC.
• Analyze audits from various food stores on pricing discrepancies, short ships or incorrect receival time.
• Organized and carried out efficient month-end, quarterly and year-end processes.
• Verified postings to ledgers to confirm accurate entry and account balances.
• Assessed data and information to verify entry, calculation, and billing code accuracy.
• Proactively identified all accounting errors by developing cross-referencing databases.

Jacksonville, Florida Area

• Perform reconciliation and examination of accounting information for 70 suppliers with chargeback claims as large as $400,000 on customer eligibility and pricing Perform customer on boarding.
• Apply rebate/chargeback reconciliation principals to all suppliers for quick resolution of disputes as large as $50,000 Perform analytics, identify production trends, and provide appropriate reporting to management.
• Propose actionable solutions to rebate/chargeback issues and find efficiencies in rebate/chargeback processing.
• Research supplier issues to determine validity and provide support to substantiate position.
• Understand cause and effect of rebate/chargeback denials.
• Work closely with intersections to determine root cause of rebate/chargeback issues and implement solutions.

Responsible for administering and analyzing GPO and Local Vendor Contracts to include eligibility, item, cost, and pricing updates for assigned pharmaceutical and medical supplies suppliers- Negotiates collections and credit settlements while working with the legal team. Process bill backs, make corrections and run impact for sales force. Run bi-monthly.

Franklin Lakes, NJ

• Assisted in the development and execution of recommendations in key metrics and strategies in areas which impact price reporting to support long and short term business goals
• Recognized and interpreted business issues/opportunities, and recommended solutions for market growth
• Verified amounts and cross referenced chargeback reports submitted to all business customers
• Adjusted, collected and maintained accounts as a primary focus for profitability
• Worked with the contracts department, MDO and other departments to correct rejections and resubmissions
• Analyzed reports in Business Warehouse and Access database to correct denied claims per account

Colorado Technical University, Accounting

General Studies